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Loyalty & Consumer Insights Analyst, Co-op – Shoppers Drug Mart – Toronto, ON

Company: Shoppers Drug Mart

Location: Toronto, ON

Expected salary:

Job date: Sat, 04 Jan 2025 04:26:57 GMT

Job description: Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Summer 2025 Work TermTerm Length: 4 monthsTerm Start: May 5, 2025Term End: August 22, 2025As of October 15, 2024 Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 1 day a week, while spending the other 4 days in the office (to be determined by each business unit).We are hiring a Analyst, Loyalty & Consumer Insights. Reporting to the Senior Manager Loyalty & Consumer Insights, the Analyst will be responsible for providing objective, value-added analysis and recommendations to facilitate discussions & decisions related to high profile initiatives at Shoppers Drug Mart and Joe Fresh.What You’ll Do:

  • Support the execution of loyalty campaigns at Shoppers Drug Mart and Joe Fresh
  • Support the development of loyalty offer strategy. Optimize loyalty investment to maximize incremental sales and profit
  • Deliver weekly reporting on loyalty campaign performance, and operational KPIs
  • Support marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy
  • Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results. Extrapolate and interpret appropriate information to deliver value add recommendations

What You’ll Need:

  • University degree in Business, Economics, Mathematics, Engineering, or Computer Science
  • Professional or co-op experience is an asset. Ideally in Retail, CPG industry, Consumer Finance, or Telecommunications
  • Ability to synthesize large amount of data into insights
  • Strong interpersonal skills and comfortable collaborating within cross functional team
  • Demonstrated strong business acumen
  • Advanced knowledge of MS Excel
  • Basic knowledge of MS Access, SQL, Python is an asset

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a competitive pay program and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: Temporary (Fixed Term)Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart is seeking an Analyst, Loyalty & Consumer Insights, for a 4-month summer work term starting in May 2025. The role involves supporting loyalty campaigns, developing loyalty offer strategies, and delivering reporting on campaign performance. The ideal candidate will have a university degree in business, economics, or a related field, as well as experience in retail or consumer finance. Shoppers Drug Mart values diversity and offers competitive pay and learning opportunities through Academy. Applicants must use their unique referral link to apply for the role.

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