Company: LTIMindtree

Location: Vancouver, BC

Job description: of around 10-12 years in CPG/Retail Domain in Digital Marketing area Has good hands-on experience on WordPress and related…About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises…
LTIMindtree is a global technology consulting and digital solutions company with over a decade of experience in the CPG/Retail domain. They specialize in digital marketing and have strong expertise in WordPress and related technologies. Their services help enterprises in leveraging digital strategies to improve their online presence and enhance customer engagement.
Customer Service Representative

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients and customers both in person and over the phone. You will assist with inquiries, answer questions, and resolve any issues or concerns in a timely and professional manner.

Key Responsibilities:
– Respond to customer inquiries and provide information about products and services
– Resolve customer complaints and disputes in a professional and effective manner
– Process orders, returns, and exchanges
– Maintain accurate customer records and information
– Collaborate with other team members to ensure customer satisfaction
– Meet and exceed customer service goals and metrics

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Proficient computer skills and ability to learn new software quickly
– Strong problem-solving abilities
– Ability to work independently and as part of a team

If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Sat, 06 Apr 2024 01:59:57 GMT