Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Jul 2025 00:57:21 GMT

Job description: Job SummaryJob DescriptionAs a leading retail bank dedicated to innovating the way customers engage with their financial products, we are focused on delivering seamless, digital-first experiences. We’re transforming the retail banking sector to provide more accessible, efficient, and customer-centric products and services.Digital offers a dynamic, fast-paced and exciting environment with unique exposure across channels, sales & servicing digitization and advisor & AC productivity platforms. Reporting to the Director – Digital Product Management, as the Manager – Digital Product Management, you will support the strategy and execution of our digital channels across advisor, online and mobile platforms, ensuring our retail banking products are easily accessible and effectively distributed to customers.What will you do?Support senior leaders and digital channel teams with rigorous strategic insight based on thorough research and analysisAssist in defining and executing digital strategies that ensure seamless accessibility of retail banking productsSupport the creation of materials for senior executives, for review, discussion, and decisionSupport the monitoring and consolidation of reports and key performance indicators (KPIs) to assess the success of digital initiatives and recommend optimizationsAnalyze customer behaviour, feedback and market trends to identify insightsConduct competitive analysis to identify emerging digital distribution opportunitiesAct as a liaison between product, technology, risk/compliance and marketing teamsMust Have3+ years of experience in consulting, corporate strategy and transformation experience within a Financial Services, fintech or technology companyExperience with new/emerging businesses and digital business modelsDemonstrated ability in project design, management and implementationStrong Interpersonal skills and ability to develop strong relationships at every level of the organizationExcellent written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and WordComfortable working in ambiguous situations and across different lines of businessNice-to-haveMBA or graduate / post-graduate or professional designations or equivalentMinimum two years of deep and broad management consulting experience with an emphasis on business strategyWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesJob Skills Business Strategies, Communication, Critical Thinking, Digital Business, Group Problem Solving, Knowledge Organization, Long Term Planning, Product ServicesAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-07-03Application Deadline:Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Position: Manager – Digital Product Management
Location: RBC Waterpark Place, Toronto, Canada
Employment Type: Full-time (37.5 hours/week)

As a leading retail bank focused on enhancing the customer experience through digital innovation, you will play a key role in shaping our digital product strategy. Reporting to the Director of Digital Product Management, you’ll ensure that retail banking products are accessible across advisor, online, and mobile platforms.

Key Responsibilities

• Support senior leaders with strategic insights derived from research and analysis.
• Define and implement digital strategies for seamless product accessibility.
• Prepare materials for executive discussions and decisions.
• Monitor and consolidate reports on digital initiatives and performance KPIs.
• Analyze customer behaviors and market trends for actionable insights.
• Conduct competitive analysis to find digital distribution opportunities.
• Collaborate with product, technology, risk/compliance, and marketing teams.

Qualifications

Must-Have:

• 3+ years in consulting or corporate strategy within Financial Services or fintech.
• Experienced in new digital business models and project management.
• Strong interpersonal skills and relationship management capabilities.
• Excellent communication skills, with proficiency in PowerPoint, Excel, and Word.

Nice-to-Have:

• MBA or relevant graduate qualifications.
• Minimum two years in management consulting focused on business strategy.

Benefits

• Comprehensive compensation package including bonuses, flexible benefits, and stock options.
• Opportunities for professional development and a collaborative team environment.
• Diverse and inclusive workplace culture fostering growth and innovation.

Application Details

• Application Deadline: 11:59 PM the day prior to the specified date.
• Join Our Talent Community: Stay updated on jobs and recruitment events at RBC.

This role offers an exciting opportunity to contribute to the transformation of retail banking while enhancing your professional skills in a supportive and innovative environment.