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Manager, Enterprise Digital Experience Technology – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 23 Oct 2025 05:52:43 GMT

Job description:

Job Summary:

The Manager – Digital Experience Technology is a pivotal leadership position responsible for driving the development and implementation of scalable, secure, and data-driven solutions for customer identity and marketing technology. This role requires a unique blend of technical expertise and strategic vision, ensuring that our digital experiences effectively engage customers and enhance their journey with the brand.

Key responsibilities include overseeing the architecture and integration of digital platforms, optimizing customer data utilization, and collaborating with cross-functional teams to deliver innovative marketing solutions. The ideal candidate will demonstrate strong leadership skills, an in-depth understanding of digital technologies, and the ability to analyze market trends to inform decision-making.

In this role, you will champion best practices in cybersecurity and data privacy, ensuring compliance with industry standards while fostering a culture of continuous improvement and agility within the team. Your expertise will guide the organization in leveraging customer insights to drive personalized experiences and robust marketing campaigns, ultimately contributing to revenue growth and customer satisfaction.

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