Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 23 Oct 2025 03:14:51 GMT

Job description:

Job Summary: Manager – Digital Experience Technology

The Manager – Digital Experience Technology is a pivotal leadership position focused on delivering scalable, secure, and data-driven customer identity and marketing technology solutions. This role combines technical expertise with strategic vision to enhance the overall digital experience for our customers.

Key responsibilities include overseeing the design and implementation of advanced technology solutions that optimize customer engagement and drive marketing effectiveness. The ideal candidate will collaborate with cross-functional teams, leveraging data analytics to inform decision-making and ensure alignment with business objectives.

In addition to managing projects and resources, this role will also involve guiding the development of innovative digital strategies that enhance user experience, streamline marketing operations, and support growth initiatives. The Manager will play a vital role in maintaining compliance with data security standards while fostering a culture of continuous improvement and innovation within the team.

Qualifications/Skills:

• Proven experience in digital experience technologies and marketing systems.
• Strong leadership and team collaboration skills.
• In-depth knowledge of data security protocols and customer identity management.
• Ability to translate technical concepts into actionable strategies.
• Excellent analytical and problem-solving abilities.

Join us in shaping the future of digital customer interactions!