Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 07 May 2025 04:39:01 GMT

Job description:

Job Title: Marketing Strategy and Call Center Lead

Job Description:

We are seeking a highly motivated individual to join our team as the Marketing Strategy and Call Center Lead. In this role, you will be instrumental in enhancing our sales and marketing strategies. Your primary responsibilities will include developing innovative marketing campaigns, crafting product initiatives, and establishing competitive pricing strategies that drive revenue growth.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to boost sales and improve customer engagement.
• Lead the Owner Marketing call center, ensuring exceptional service and effective communication with customers.
• Collaborate with cross-functional teams to align marketing initiatives with sales goals and customer needs.
• Analyze market trends and consumer preferences to refine product offerings and pricing strategies.
• Coordinate training and development for call center staff to enhance performance and customer satisfaction.
• Monitor campaign effectiveness and adjust strategies based on data-driven insights.

Qualifications:

• Proven experience in sales, marketing, or a related field.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent communication and interpersonal skills.
• Analytical mindset with proficiency in market research and data analysis.
• Ability to work collaboratively across departments to achieve common goals.

Join us in driving impactful marketing initiatives and optimizing our call center operations to enhance customer experience and grow our business.