Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 23:39:16 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product ManagementOur decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.The Identity Solutions team leads the development and delivery of innovative services that help Mastercard and its customers build trust and enable simple and secure digital experiences for payments and beyond. Our vision: A secure, seamless digital economy, free of fraud. Within Identity, Payment Verification’s products and services deliver global identity risk insights and data sharing services to verify identities, reduce payment fraud and increase conversion rates across the payments ecosystem.Reporting to the Vice President, Operations, the product manager role will focus on coordinating and delivering go-to-market activities for our Payment Verification solutions. In partnership with product development, marketing, commercialization and customer support, you will lead the development of go to market resources and materials, influence go to market strategy, define go to market processes, and manage vendor relationships as needed.In addition to go-to-market responsibilities, the product manager will also support team operations, innovation management, and product pipeline development for Payment Verification and Identity Solutions.Role:

• Engage with product development teams to understand their go-to-market needs and translate these needs into actionable deliverables and collateral with adherence to our Studio product development framework.
• Become an expert on our customers, buyers, and their wants, needs, pain points, and preferences by identifying trends, customer needs, and competitive dynamics that inform product positioning and marketing strategies.
• Support the development and execution of go-to-market strategies to drive product adoption and market penetration.
• Partner with various departments, including regional product, customer success, sales, marketing, and product development, to ensure cohesive and effective product launches.

All About You:The ideal candidate for this position should:

• Have significant experience marketing B2B products and bringing them to market.
• Demonstrate superior story-telling skills including the ability to simplify complex data concepts and define market-resonating outcomes for both technical and non-technical audiences.
• Be a self-starter and feel comfortable operating autonomously in the face of ambiguity.
• Operate with a bias towards consensus building and a passion for collaboration and new perspectives.
• Possess excellent communication skills, both verbal and written.
• Approach opportunities with curiosity, persistence, adaptability, attention to detail, and a strong business acumen.
• Experience in digital commerce and security – ideally in payments, authentication and identity verification is suggested but not required.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Summary of Content

Mastercard’s Purpose:
Mastercard operates in over 200 countries, aiming to build a sustainable economy that enables prosperity for all. The company offers diverse digital payment solutions to ensure secure, simple, and accessible transactions. Through innovation and partnerships, Mastercard provides products that empower individuals, businesses, and governments.

Position: Manager, Product Management
The ideal candidate will work as part of the Identity Solutions team, focusing on the development and delivery of services that enhance trust in digital payments. Reporting to the VP of Operations, responsibilities include coordinating go-to-market activities for Payment Verification solutions and collaborating across departments to drive product adoption and strategies.

Key Responsibilities:

• Understand and translate product development needs for actionable deliverables.
• Analyze customer trends and competitive dynamics to inform strategy.
• Support cohesive product launches in partnership with various internal teams.

Candidate Requirements:

• Experience in marketing B2B products.
• Strong communication and story-telling skills.
• Ability to work autonomously and collaboratively.
• Background in digital commerce and security is a plus, but not mandatory.

Mastercard fosters an inclusive environment and encourages applications from diverse backgrounds while prioritizing security responsibilities for team members.