Manulife – Senior Manager, Product (Optional Benefits) – Toronto, ON

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Company: Manulife

Location: Toronto, ON

Job description: We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working ArrangementHybridJob DescriptionThe Senior Manager, Product (Optional Benefits) is responsible for developing and implementing strategies for optional member products, which include Life, Critical Illness and AD&D. Working in close collaboration with teams including Distribution, Technology, Operations and Finance. Reporting directly to the Director of Product Management, your role is critical in crafting and implementing innovative solutions that meet market demands and present viable business opportunities. The Senior Manager will work to implement new enhancements and lead special projects. You will actively research, identify and explore new opportunities to address emerging customer needs. In this capacity, you will work collaboratively with various internal functions to gather necessary information and support the implementation.Individual Responsibilities:

• Expert product knowledge and subject matter expert for Optional Benefits portfolio: Be the first point of contact for all questions and support sales/distribution on any product questions
• Lead product enhancements: conduct market research and internal analysis to determine enhancements required for products; Lead effort end to end working with internal stakeholders
• Lead special projects: Responsible for the roadmap and execution of special ad hoc projects
• Project leadership: Lead key product projects from their inception, overseeing the successful launch and distribution
• Competitive intelligence and trends: Stay up to date on industry trends, regulatory changes, and emerging healthcare technologies
• KPI report monitoring: Establish and maintain a KPI reporting framework to track sales performance, ensure targets are met and draw actionable insights from data
• Collaboration & influence: Collaborate across teams, utilizing contacts to build and strengthen teamwork, performance and efficiencies

Shared Responsibilities:

• Provide support for the sales and distribution of optional member products, encompassing existing offerings (Life, AD&D, and Critical Illness), products from other lines of business (travel, banking, and post-employment coverage) and new offerings
• Collaborate with Member and Sponsor digital teams to ensure that purchasing journeys and marketing awareness are engaging and optimal
• Design, implement and supervise sales strategies to drive uptake of these products, working closely with Distribution and Marketing teams
• Collaborate across Business Units (BUs) to align distribution strategies with GB business practices, sponsor expectations and Canada segment goals

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Job Requirements:

• Develop and articulate the product strategy, which includes research, business casing, product development, execution and measurement
• Partner with marketing and distribution leaders in the development of go-to-market strategies and plans
• Develop and support execution of go-to-market plans working with cross-functional partners
• Analyze data and draw insights to build recommendations to support business decisions

Competencies:

• 7+ years of related experience, including go-to-market strategy, or comparable
• University degree. MBA or other business-oriented education would be an asset
• Experience within the health business and/or service sector is preferred
• Confidence, maturity and credibility to deliver and present to Senior Executive leadership and business unit leadership teams
• Project management
• Strong analytical capabilities, comfortable with quantitative & financial analysis. High level of conceptual skills and an ability to operate strategically
• Strong communication skills, including ability to translate complex technical issues into fundamental concepts
• Strong relationship-building skills to build effective working relationships with business unit leaders
• Highly developed financial acumen and business orientation
• Ability to work across a complex environment – both internally and externally to lead teams with multiple mandates and differing value drivers
• High level of self-motivation and keen sense of ‘owning’ and delivering on project deliverables
• Willingness to travel as required

Working Conditions:

• Hybrid work out of Toronto and/or Waterloo office required for 3 days a week on Tuesday, Wednesday and Thursday.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Salary & BenefitsThe annual base salary for this role is listed below.Primary Location Toronto, OntarioSalary range is expected to be between $84,375.00 CAD – $151,875.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
The content discusses a job opening for a Senior Manager, Product (Optional Benefits) at a leading financial services provider. The role involves developing and implementing strategies for optional member products such as Life, Critical Illness, and AD&D. Responsibilities include leading product enhancements, special projects, monitoring KPIs, collaborating with internal teams, and supporting sales strategies. The job requirements include related experience, a university degree or MBA, confidence to present to senior executives, project management skills, strong analytical capabilities, and willingness to travel. The working conditions involve a hybrid work arrangement in Toronto and/or Waterloo offices. The company, Manulife Financial Corporation, is committed to diversity and equal opportunities. The salary range for the role is between $84,375.00 CAD – $151,875.00 CAD, and employees receive various benefits including health and retirement plans.
Position: Senior Administrative Assistant

Location: Toronto, Ontario

Our client, a leading financial services firm in Toronto, is seeking a Senior Administrative Assistant to join their team. The Senior Administrative Assistant will provide comprehensive administrative and operational support to multiple members of the team.

Responsibilities:
– Manage calendars, schedule appointments, and coordinate travel arrangements
– Prepare and edit correspondence, reports, and presentations
– Organize and maintain files and records
– Assist with project management tasks as needed
– Answer phones, take messages, and respond to inquiries
– Coordinate meetings and events, including conference room reservations and catering
– Provide support to other team members as needed

Qualifications:
– 3+ years of administrative support experience in a corporate environment
– Excellent organizational skills and attention to detail
– Strong written and verbal communication skills
– Proficiency in Microsoft Office (Word, Excel, PowerPoint)
– Ability to work independently and prioritize tasks effectively
– Professional demeanor and ability to maintain confidentiality

If you are a proactive, detail-oriented individual with a strong administrative background, please apply now to join this dynamic team.

Expected salary:

Job date: Sat, 13 Jul 2024 03:09:33 GMT