Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sat, 07 Jun 2025 06:44:29 GMT

Job description:

Job Title: Marketing Guest Experience Representative

Job Description:

As a Marketing Guest Experience Representative, you will play a pivotal role in enhancing our guests’ experience while providing essential marketing support to our operations. Your primary responsibilities will include:

• Delivering exceptional customer service by checking in all guests at the front desk, ensuring a warm welcome and smooth arrival process.
• Supporting the marketing team by ordering, tracking, and managing marketing collateral pieces essential for site operations and events.
• Collaborating with various departments to ensure marketing initiatives are effectively executed and aligned with our guest experience goals.
• Assisting in the planning and execution of promotional activities aimed at enhancing guest engagement and satisfaction.
• Collecting guest feedback and insights to contribute to ongoing marketing strategies and improvements.
• Maintaining a clear and organized inventory of marketing materials to ensure timely availability for all operational needs.

Join our team to make a meaningful impact on our guest experience while supporting innovative marketing efforts!