Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 20 Aug 2025 04:24:33 GMT

Job description:

Job Title: Marketing Guest Experience Representative

Job Description:

As a Marketing Guest Experience Representative, you will play a vital role in enhancing our guests’ experiences while providing essential marketing support for our operations. Your primary responsibilities will include:

• Guest Engagement: Warmly welcome and check in all guests, ensuring a positive first impression and a seamless experience from the moment they arrive.

• Marketing Support: Assist in the coordination and execution of marketing initiatives by tracking and managing marketing collateral pieces for the site’s operations. This includes ordering, organizing, and distributing materials as needed.

• Collaboration: Work closely with various teams to ensure that marketing strategies align with guest services, promoting an integrated approach to guest engagement.

• Data Management: Maintain accurate records of marketing orders and assignments, ensuring timely execution and effective tracking of marketing assets.

• Feedback and Improvement: Gather guest feedback on their experience to help refine marketing strategies and improve overall satisfaction.

• Event Coordination: Assist in organizing and promoting events or special promotions that enhance the guest experience and align with marketing objectives.

Join us in fostering exceptional guest experiences while driving our marketing efforts to new heights! Your detail-oriented approach and passion for customer service will be instrumental in helping us create memorable moments for our guests.