Company: Mastercard

Location: Toronto, ON

Job description: Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Product Management – CommercializationOverview
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.About the Role:

• Recommends, and oversees execution of, Product Marketing strategies (including management of all materials and content) to drive adoption and usage; may include developing a global template to influence regional strategies
• Crafts and recommends product value propositions that are consumer-led, crisp and competitively positioned
• Lead the creation of a unified brand identity and product narrative for the full Ethoca product suit
• Discover product bundling opportunities and work with finance and opricing teams to create competitive product pricing
• Leads event opportunities for Ethoca
• Translates high-level direction into desired specifications for effective and scalable sales materials and packaging/wrappers for products and bundles
• Recommends and co-identifies key product, segmentation, and positioning opportunities by leveraging data and insights Recommends a consumer/customer testing plan for concepts and product prototypes
• Steers integration of product programs with marketing platforms and vice-versa
• Oversees the creation of sales enablement content in partnership with the the Sales and Marketing teams
• Supervises a group/team, ensures compliance to goal setting and performance appraisal processes, identifies and coaches top talent within own team

All About You:

• Developed and implemented formal or informal learning and development programs to improve staff performance and sales team knowledge
• Led complex cross-functional projects locally
• Demonstrated success building relationships and delivering results with global, multi-cultural and remote project teams
• Demonstrated ability to build relationships with external stakeholders at the local level
• Preferred: Expertise in a particular industry vertical gathered from previous work experience or developed from time in MasterCard
• Preferred: Understanding of global markets from a cultural, regulatory, and infrastructure POV
• Preferred: Experience in event planning and attendance in a customer facing product commercialization or product marketing role
• Demonstrated success in identifying insights for a product marketing campaign and leading a team to execute it
• Demonstrated success in developing product bundles and packaging for new and existing products
• Demonstrated ability to successfully integrate marketing assets with products and product platforms
• Experience identifying research needs for a quantitative study resulting in ability to represent the voice of the customer
• Experience in supervising, coaching, and motivating marketing teams

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Mastercard works to create an inclusive digital economy that benefits everyone by making transactions safe, simple, smart, and accessible. The company values diversity and believes that differences enable them to be a better team. They are currently seeking a Director of Product Management to oversee the commercialization of their Ethoca Consumer Clarity product, which aims to reduce fraud and chargebacks in the payments ecosystem. The role involves developing product marketing strategies, creating a unified brand identity, identifying market opportunities, and managing product bundling and pricing. The ideal candidate should have experience in developing and implementing learning programs, leading cross-functional projects, building relationships with global teams, and have expertise in event planning and product commercialization. Mastercard is an equal opportunity employer that values inclusivity and diversity.
Title: Assistant Store Manager

Location: Richmond, British Columbia

Salary: Competitive

Job Description:

We are looking for an Assistant Store Manager to join our team in Richmond, British Columbia. The successful candidate will assist the Store Manager in managing all operational aspects of the store, including inventory management, sales, customer service, and staff management.

Responsibilities:
– Assist the Store Manager in overseeing daily operations of the store
– Ensure the store is clean, organized, and well-stocked
– Monitor inventory levels and place orders as needed
– Train and supervise staff to provide excellent customer service
– Handle customer inquiries, complaints, and returns
– Assist in creating and implementing sales strategies to meet or exceed sales targets
– Maintain a positive and professional work environment for all staff

Requirements:
– Previous experience in a retail environment, preferably in a managerial role
– Strong communication and interpersonal skills
– Excellent organizational and time management skills
– Ability to work in a fast-paced and dynamic environment
– Knowledge of inventory management best practices
– Flexibility to work weekends and holidays as needed

If you are a motivated individual with a passion for retail and leadership, we encourage you to apply for this exciting opportunity. Join our team and help us provide exceptional service to our customers in Richmond, British Columbia.

Expected salary:

Job date: Fri, 02 Aug 2024 23:04:00 GMT