Company: Mastercard

Location: Toronto, ON

Job description: Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist, Product ManagementJob Title
Senior Specialist, Product Management – Cyber and Intelligence Solutions
Overview – Senior SpecialistThe Cyber and Intelligence Solutions (C&I) team at Mastercard delivers technology, products, and services that facilitate seamless, fast, and secure payments across the network and the internet of things (IoT). These solutions leverage the latest technologies, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem. Additionally, the goal of C&I is to protect and ensure the integrity of the payment system – including physical and digital channels by delivering fraud management and mitigation products that address the entire account lifecycle and work equally to ensure a positive experience for customers.The candidate will play a pivotal role in partnering with the regional product & regional customer teams to support the full suite of Security Solutions, across Identity, Financial Crimes, Fraud, AI, Decisioning, Cybersecurity and Resiliency. This entails collaborating with internal partners and stakeholders within the region to lead performance tracking and measurement, support planning, forecasting and help manage to overall business performance. The candidate will also provide support for customer business reviews as applicable.Role

• Lead the market analysis for the C&I product suite, including retrospective dashboard development, prospective performance forecasting, and analytics to support development, market enablement and strategic program planning.
• Drive the planning, coordination and preparation of product analysis, ensuring alignment with market needs and customer expectations.
• Collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product performance measurement and fraud analysis.
• Monitor and analyze customer feedback to inform product enhancements and strategies.
• Take ownership of product performance activities, including presenting at quarterly fraud reviews, preparing for internal webinars, and monitoring post-launch performance.
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.

All About you

• Bachelor’s degree in business, marketing, finance or a related field.
• 1+ years of relevant experience, preferably within the realm of payments.
• Passion for security, innovation, and digital payments
• Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners is an asset
• Ability to act with a persistent and relentless sense of urgency.
• Strong analytical skills.
• Understanding of payments technology and application of that knowledge to address customer/market needs.
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Exhibit strong interpersonal skills.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Proficiency in utilizing Microsoft Excel and PowerPoint.
• Overnight travel required (5% – 10%).

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Mastercard is dedicated to connecting and empowering an inclusive digital economy through safe and accessible transactions. The Senior Specialist, Product Management role within the Cyber and Intelligence Solutions team involves analyzing market trends, collaborating with teams, and driving product performance to support security solutions. The ideal candidate will have a background in payments, a passion for security and digital payments, and strong analytical and strategic thinking skills. Mastercard is an equal opportunity employer that values diversity and inclusion.
Position: Office Coordinator

Location: Toronto, ON

Salary: Competitive

Description:

Our company is seeking an Office Coordinator to join our dynamic team in Toronto. The successful candidate will be responsible for coordinating and overseeing administrative duties in our office. This role requires a candidate who is highly organized, detail-oriented, and able to multitask effectively.

Key responsibilities include managing office supplies, organizing meetings and events, handling incoming and outgoing correspondence, assisting with bookkeeping tasks, and maintaining digital and physical filing systems. The Office Coordinator will also be responsible for greeting guests and answering phone calls, as well as supporting other team members with various administrative tasks as needed.

The ideal candidate will have excellent communication skills, a proactive attitude, and the ability to work well under pressure. Previous experience in an office environment and proficiency with Microsoft Office Suite are required.

If you are a motivated individual with strong organizational skills and a passion for providing high-quality administrative support, we encourage you to apply for this exciting opportunity.

Expected salary:

Job date: Fri, 09 Aug 2024 05:18:31 GMT