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Company: McDonald’s

Location: Toronto, ON

Job description: Company DescriptionAt McDonald’s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.Job DescriptionPosition title: Finance Manager
Department: Marketing Finance
Position band: Supervisory/Consultant – Global Grade 3
Reports to: Controller, Marketing and Digital
Type of Position: Fixed-term contract (1 year), Full-timeHow would you like to work for the #1 quick service restaurant operation in the world?! We currently have a one-year fixed term Finance Manager contract position available in the Marketing Finance Department in the Toronto head office. This position will report to the Controller of Marketing and partner closely with our National and Regional Marketing Teams to manage the Marketing forums.Who You Are
You are a Finance Manager or Senior Financial Analyst with 4 or more years of experience, hold a Bachelor Degree in a related discipline along with a CPA (CA/CMA/CGA) designation. Your outstanding analytical skills, are complimented by strong written, verbal and presentation skills. As a catalyst, you look to initiate improvements across all levels of the organization, and drive the right behaviors towards meeting our strategic objectives.As a member of the Marketing Finance team, you are empowered to lead financial and risk management processes with the marketing teams, and ensure appropriate governance and financial practices are safeguarding the assets of the marketing forums.Principal Accountabilities:STRATEGIC/BUSINESS DEVELOPMENT

• Assists in the preparation of annual budgets and monthly re-forecasts for the Marketing Leadership Team.
• Influence and partner with Marketing leads to optimize costs and evaluate feasibility and return on potential marketing and promotional opportunities.
• Delivers financial modeling for special projects relating to Marketing and Digital.

FIDUCIARY RESPONSIBILITY

• Lead annual budget and monthly forecast meetings with the Marketing team & key external contacts, and hold stakeholders accountable to budget.
• Safeguard the financial health of the Marketing Forums by monitoring expenditures, managing cash flows, and ensuring compliance with accounting standards, financial controls, and funding principles.
• Prepares quarterly financial statements for the Marketing Forums with supporting schedules and variance analysis, and presents annual financial results to Regional Board members.
• Facilitate the preparation of schedules and information required by external auditors for the National and Regional Marketing Forum of Ontario audits.

DEPARTMENT

• Educate Marketing stakeholders on key financial information, policies, procedures and governance.
• Provide value-added feedback and identify improvements that further develop and enhance our Marketing and accounting teams.
• Collaborate with Marketing Program Leads to develop effective reporting formats that improve clarity, ownership & accountability of spend.

Qualifications

• Bachelor degree in a related discipline with a CPA (CA/CMA/CGA) designation required.
• 4 – 6 years’ work experience in Accounting and Finance.
• Focused skills in data analysis, core accounting, financial reporting and budgeting / forecasting
• Strong work ethic and attention to detail
• Excellent written and verbal communication skills, and ability to engage and influence an audience
• Thrives in a dynamic and ever-changing environment, with the agility to adapt and shift priorities as required
• Dynamic interpersonal skills to develop strong relationships with stakeholders and be an effective and strategic business partner

Additional InformationMcDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
McDonald’s is seeking a Finance Manager for their Marketing Finance Department in Toronto on a one-year fixed-term contract. The ideal candidate will have a CPA designation, 4-6 years of experience, and strong analytical and communication skills. The Finance Manager will be responsible for budgeting, financial modeling, financial statements, and collaborating with stakeholders to optimize costs and evaluate potential marketing opportunities. The position requires someone who can drive improvements and build strong relationships with stakeholders. McDonald’s is committed to a diverse and inclusive workplace and accommodations are available during the application process.
Title: Dispute Resolution Specialist

Location: Vancouver, BC

Company: Confidential

Job Type: Full-time

Salary: Competitive

Job Description:

We are seeking a dedicated Dispute Resolution Specialist to join our team in Vancouver, BC. In this role, you will be responsible for managing and resolving customer disputes, complaints, and inquiries in a timely and professional manner. The ideal candidate will have strong communication skills, attention to detail, and the ability to work well under pressure.

Responsibilities:

– Investigate and resolve customer disputes, complaints, and inquiries
– Review documentation and gather information to understand the nature of the dispute
– Communicate with customers, internal teams, and external partners to gather additional information
– Collaborate with stakeholders to identify and implement solutions to resolve disputes
– Document all communications and actions taken to address customer concerns
– Provide excellent customer service and maintain a positive relationship with all parties involved

Qualifications:

– Bachelor’s degree in Business, Finance, or a related field
– 2+ years of experience in dispute resolution, customer service, or a related field
– Excellent communication skills, both written and verbal
– Strong attention to detail and problem-solving abilities
– Ability to work independently and as part of a team
– Knowledge of consumer protection laws and regulations is an asset

If you are a proactive and detail-oriented individual with a passion for resolving customer disputes, we would love to hear from you. Apply today to join our team as a Dispute Resolution Specialist!

Expected salary:

Job date: Fri, 31 May 2024 22:56:58 GMT