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Meridian Credit Union – Senior Manager, Social Impact – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Fri, 09 May 2025 03:24:03 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.The Senior Manager, Social Impact, serves a key role in driving the societal change strategy and agenda for Meridian Credit Union. This role activates the company’s purpose through employee experience, community, and customer engagement, in partnership with colleagues across various business lines and operations. You will build and operationalize philanthropic endeavors, lead and support local employee volunteerism, and measure the impact of Meridian’s charitable programs aligned with five pillars: Housing Affordability, Financial Access & Confidence, Climate Resilience, Supporting our Communities, and DEIBR. Additionally, you will manage a small team, leading with influence to mentor and develop them. The Senior Manager will work collaboratively across functional and business unit teams to direct multiple strategic projects and initiatives, implement programs aligned with the Meridian For Good Strategy, and oversee campaign timelines, budget management, and reporting to stakeholders, ensuring project results align with Meridian for Good. Furthermore, you will proactively engage with community organizations at the forefront of solving societal challenges, ensuring alignment with our pillars.Key Responsibilities:Strategy & Partnership Development

  • Identify and implement joint initiatives to enhance Meridian’s brand and reputation in the community and increase employee engagement.
  • Build and maintain key strategic external partnerships within the Canadian nonprofit community.
  • Participate and act as a strategic partner in multiple cross-functional and Line of Business teams in identifying, developing, and implementing strategic initiatives.
  • Partner in development of Meridian-wide strategy on philanthropy, establishing data-driven goals, milestones, and metrics.
  • Responsible for managing the community response recommendation for all disaster relief initiatives and current events and subsequently socializing the approach Disaster Relief Operating Committee.
  • Liaise with and support Meridian’s DEIBR Employee Resource Groups to support their understanding of our community work and ensure they’re able to effectively leverage community partnerships aligned to Meridian for Good.

Program Management:

  • Direct multiple key strategic projects and initiatives simultaneously, including providing project management and strategic direction.
  • Works with Social Impact, ESG, and DEIBR teams to create and implement community programs aligned to the Social Impact strategy and that resonate across the Lines of Business and local Markets that we serve.
  • Specifically execute social impact and sponsorships aligned with Meridian’s Social Impact Pillars.
  • Oversee a team of individuals, leading training, development, and recruitment within the function.
  • Leads required cross-functional team members and organized cross-functional team activities to ensure key functions fulfill required responsibilities (e.g., plan and lead cross-functional campaign meetings, develop detailed timelines to ensure campaign/tactics are completed on time).
  • Supports campaign/tactic collateral development and production, ensuring flawless execution.

Budget Management:

  • Maintain up-to-date information on budget allocation and investment outcomes for the Social Impact Team.
  • Owns campaign timelines and budget management across multiple project lines including Reframe Skilled Trades Program, Good Neighbour Local Giving Program, Employee Volunteering and Matching Program, Corporate Donations and Sponsorship Program, Disaster Relief Program, Sean Jackson Scholarship Program.

Stakeholder Management & Engagement:

  • Routinely interacts with senior executive leadership.
  • Maintains industry contacts and wide networking among professionals.
  • Helps create innovative programs to drive employee engagement around employee volunteering and giving.
  • Lead communication of Social Impact’s campaigns and programs to cross-functional stakeholders to ensure message alignment and effective leveraging of community proof points to support Meridian’s brand.
  • Liaise with and support Meridian’s DEIBR ERGs to support their understanding of our community work and ensure they’re able to effectively leverage community partnerships and proof point
  • For donation requests over $25,000 assess using the Grant or Sponsorship Assessment matrix for documentation, approval and audit purposes and convene Meridian’s Purpose Committee (which consists of Meridian SLT leaders) for decision making.

Program Measurement, Evaluation, and Reporting

  • Oversees grant-making and social impact sponsorship program/policies and guides the full lifecycle of charitable contribution processing (vetting, documentation, approvals, payments, reporting).
  • Skilled in impact assessment methodologies and latest developments in the impact measurement field as it relates to social investment.
  • Ensures timely reporting on metrics to support assessment and optimization.
  • Supports the development of post-campaign/program/tactic assessment and results reporting.
  • Lead Social Impact reporting across all programs, including development of reporting assets for CEO, VP Legal and Governance, Vice President, ESG + Social Impact, and cross-functional stakeholders as required.
  • Supports the development of post-campaign/program/tactic assessment and results reporting for stakeholders which include ELT, Board of Directors, ESG report and the Public.

Marketing & Communication

  • Owns campaign/tactic implementation, including timeline and budget management and cross-functional employee communication execution.
  • Leads required cross-functional team members and organizes cross-functional team activities to ensure key functions fulfill required responsibilities (i.e. plan and lead cross-functional campaign meetings, develop detailed timelines to ensure campaign/tactics are completed on time)
  • Supports campaign/tactic collateral development and production, and flawless execution
  • Ensures campaign messages and creative ideas are aligned to Meridian’s brand and value proposition
  • Ensures timely reporting on metrics to support assessment and optimization

Knowledge, Skills, and Abilities:

  • Strong track record and ability to direct the prioritization of multiple disciplinary change programs in support of the social impact and corporate responsibility agenda.
  • Skilled in impact assessment methodologies and latest developments in the impact measurement field as it relates to social investment.
  • Highly collaborative, with ability to work in partnership with multiple stakeholders across the business, influencing directly and indirectly.
  • Strong personal credibility with ability to build trusted relationships with senior business leaders.
  • Must have excellent executive level oral and written, presentation/communication skills.
  • Must have data driven skills, ability to interpret data, recognize patterns, and draw conclusions.
  • Ability to work both independently and as part of a team; with excellent influencing and inter-personal skills coupled with curiosity, action bias and strong problem-solving abilities.
  • Thrives in fast paced, high growth, matrixed, dynamic, diverse business and able to navigate complex organizations and deliver results with limited resources.
  • Strong, credible manager and coach, seen as a talent magnet and developer.
  • Highly collaborative, with ability to work in partnership with broader Meridian community.
  • Strong interpersonal and communication skills; ability to communicate technical information clearly and concisely at board, executive and senior management level.
  • Strong business acumen. Understands key financial drivers related to growth and revenue goals of the organization • Confident, resilient and a self-starter.

Education, Designations, Training, and Experience

  • Bachelor’s degree, minimum of 8 years’ experience, with proven high-performance in complex planning and impact efforts.
  • Experience in purpose and impact work at the intersection of corporate, non-profit and government agendas.
  • Experience in brand marketing will be considered a strong asset.
  • Certification or education in CSR, Community Investment or Social Impact considered an asset.
  • Strong networks and solid relationships across the charitable, private and public sectors.

Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID

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