Company: MiQ Digital

Location: Toronto, ON

Job description: Role: Social Media ManagerReports to: VP Channel Strategy, Paid SocialLocation: Toronto, CanadaTHE OPPORTUNITYThis is an opportunity to work with the leading Independent Marketing Intelligence Company. You will join a global company with a global culture to match. We live and breathe our MiQ values in order to help businesses win and support our employees’ professional and personal development.As the department, and business, are growing rapidly there is scope for you to really make this role your own!WHO YOU AREYOUR PERSONALITYWe love different personalities at MiQ and strive to build teams constructed with diverse backgrounds and inclusive points of view. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOINGYour main responsibilities will include:

• Strategize new social campaigns with MiQ clients by applying knowledge of industry trends as well as MiQ unique offerings
• Run paid social media marketing campaigns.
• Analyze, review and report on effectiveness of paid campaigns to maximize results and make a recommendation for future campaigns.
• Optimize campaigns on a daily, weekly, and monthly basis.
• Proactively introduce new ideas and initiatives while staying current on emerging trends.
• Create dashboards, reports (weekly, monthly, quarterly), and present data, recommendations and insights via regular and ad-hoc reporting platforms to help teams and clients understand and monitor the health and performance of the campaigns
• Monitor social media channels for industry trends
• Disseminate social best practices and learnings across all Cohesion traders
• Report back weekly and when necessary to management on:

• PPM (Pacing, Performance, Margin) for accounts you are responsible for
• Bandwidth
• MiQ reputational risks & servicing risks
• Right to play risks
• When campaign budgets are shifting more to other 3rd parties

REQUIRED EXPERIENCE & SKILLS

• At least 3+ years of experience in the social media space.
• At least 2+ years client facing experience working in a team environment
• Client Services / Account Management / Sales Support background advantageous but not required
• Experience with basic functions of Microsoft Excel or similar
• Ability to meet tight deadlines and prioritize workloads
• High attention to detail with a commitment to quality and accountability
• Ability to multitask, prioritize and stay organized in a fast-paced environment
• Ability to problem-solve, work independently, and identify potential risks
• Eager to learn new systems, technologies, and advertising techniques
• Flexible and adaptable as a team player with strong communication skills
• Degree in Marketing, Advertising, Communications or related discipline
• Experience managing social media strategy, planning and day-to-day execution native to each channel
• Passionate about social media with the strong knowledge of multiple social media platforms (especially Meta)
• Excellent knowledge of Excel and intermediate knowledge of Word and PowerPoint
• A strong work ethic and willingness to learn
• Ability to navigate competing deadlines and prioritise tasks
• Alignment with MiQ’s core values/culture

BENEFITS & PERKS

• Competitive compensation that includes bonus and Profit share
• No co-pay Benefits from day 1 (single or family)- medical, dental, vision
• 25 vacation days + 2 extra paid days of Inclusion Leave per year to acknowledge and celebrate cultural holidays, community endeavours, and inclusive initiatives that are meaningful to our employees beyond the standard holidays
• 6 months paid parental leave
• RRSP matching contribution plan
• Wellness benefits
• Awesome opportunities for growth
• Flexible work environment with both remote and in office attendance and fun team building activities
• 2 weeks virtual orientation to learn about our business and meet the broader team upon joining MiQ

WHO WE AREWe’re MiQ, a programmatic media partner for marketers and agencies. We connect data from multiple sources to do interesting, exciting, business-problem-solving things for our clients. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places.Our business keeps growing and our company keeps getting better because we keep hiring smart new people.People who can challenge conventions and shake things up. People who want to connect with people all over the world to make great things happen. People who are as excited by the opportunities of programmatic marketing as us.If that sounds like you, we’d love to hear from you.
Apply Today!
The job is for a Social Media Manager at a Marketing Intelligence Company in Toronto, Canada. The role involves strategizing new social campaigns, running paid social media marketing campaigns, analyzing campaign effectiveness, and presenting data and insights to clients. The ideal candidate has at least 3 years of social media experience, strong communication skills, and a degree in Marketing, Advertising, or Communications. The company values passion, determination, unity, agility, and courage. Benefits include competitive compensation, comprehensive benefits, parental leave, wellness benefits, and opportunities for growth. MiQ is a programmatic media partner that values innovation and collaboration. They are looking for individuals who can challenge conventions and drive positive change.
Job Description

We are looking for a proactive and self-motivated individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for providing excellent customer service and support to our clients.

Key responsibilities:
– Manage customer inquiries through various channels, including phone, email, and chat
– Provide timely and accurate responses to customer questions and concerns
– Assist customers with product information, troubleshooting, and problem resolution
– Collaborate with other departments to ensure customer satisfaction
– Update customer records in the database
– Meet and exceed customer service targets

Qualifications:
– Previous customer service experience is preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to work well in a fast-paced environment
– Proficient in Microsoft Office applications

If you are a team player with a positive attitude and a passion for helping others, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Sat, 10 Aug 2024 06:44:18 GMT