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Company: Omers

Location: Toronto, ON

Job description: Why join us?

Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor? If so, we would love to tell you our story.

At OMERS we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Toronto, London, New York, Singapore, Sydney and other major cities across North America and Europe. Our culture is truly one of a kind. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live with an ever-constant eye to the global investment markets.

We are looking for a technically savvy Salesforce Marketing Cloud expert to join our Products & Technology team in Toronto; someone who will always think well beyond the technical; it’s about the creative, it’s about the strategic.

The Products & Technology team is focused on using the newest technologies and approaches to deliver solutions & systems for the modern-day end user. Our main focus and dedication is to provide real value, we encourage innovation, and empower open-thinking for all of our team members. We’re excited for the opportunity to have highly driven and impactful talent join our team!

In this role, you will lead a team that will build superb, personalized experience for our approximately 1000 employers and 500,000 members. You will be responsible for:

Defining and managing the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team

Providing strategic solutions and architectural mentorship for the use of Marketing Cloud within OMERS

Managing technical project team members and helping them develop and progress within their roles

Mentor junior team members in Marketing Cloud technology, Integration Technologies, and Salesforce best practices

Providing leadership to members of the Marketing Cloud product team in areas including process improvement, analytics, governance, and user enablement and training

Collaborating with business partners in the scheduling and prioritization of the development of outstanding member and employer digital experiences

Advising on best practices in terms of implementation and coding standards, and resolving technical issues

Acting as a knowledgeable liaison between technical teams and business partners

Educating business partners and other internal stakeholders on Marketing Cloud functionality and features

Keeping stakeholders informed of the latest technology trends in areas of marketing automation and web content management and how these developments could be leveraged to their advantage

Support pre-sales activities inclusive of participating in sales calls and proposal development

To succeed in this role, you:

Must have:

A proven track-record of Salesforce Marketing Cloud design and development, including at least 4 years of experience of complex project(s) using a variety of data sources

Knowledge in multi-business unit configurations and multi-cloud environments using the Salesforce Connector

In depth technical knowledge of marketing automation: advanced knowledge of email studio, web studio and journey builder

Experience in developing and implementing relevant testing strategies for operational tasks

Advanced knowledge of SQL and Marketing Data views. Validated AMPscript and SSJS experience. Advanced knowledge of HTML, CSS for responsive email building

Deep understanding of CASL requirements

Deep understanding of email deliverability practices: supervising Marketing Cloud Reputation Center and logs. Defining deployment strategies and historical list hygiene to best design deployment segments

Excellent stakeholder management skills, leadership skills and communications skills

Would be at an advantage with:

Experience in building web service enabled applications (SOAP and RESTful)

People Leadership skills

Salesforce Marketing Cloud certifications

Experience using Agile methodology

Our story:

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $127.4 billion in net assets as at June 30, 2023. OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children’s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe – serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.
OMERS is looking for technically savvy individuals to join their team in Toronto, where they prioritize diversity of thought and leadership. They are particularly looking for a Salesforce Marketing Cloud expert to lead a team in building personalized experiences for their 1000 employers and 500,000 members. The successful candidate must have experience in Salesforce Marketing Cloud design and development, email studio, and journey builder, along with excellent stakeholder, leadership, and communication skills. OMERS is a pension plan with over 500,000 members and is committed to inclusion and diversity in the workplace. They have employees and Employee Resource Groups focused on making a difference in the lives of their employees.
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Expected salary:

Job date: Wed, 24 Jan 2024 07:01:43 GMT