Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Thu, 23 Jan 2025 06:44:46 GMT

Job description: The position of Front Desk Clerk involves welcoming guests, handling room reservations, assigning rooms, coding electronic keys, promoting marketing programs, and providing guests with a welcome packet. This role requires individuals to have a college degree or professional certificates, as well as a high school completion, English-language proficiency, and digital literacy skills. The Front Desk Clerk is responsible for ensuring a smooth check-in and check-out process for hotel guests and enhancing overall guest satisfaction. Room rates and selections are also managed by the Front Desk Clerk to ensure guests are provided with the best possible accommodations during their stay.