Company: ES Solutions Firm

Location: Orlando, FL

Expected salary:

Job date: Thu, 03 Jul 2025 02:08:07 GMT

Job description:

Job Title: Marketing and Customer Service Liaison

Job Description:

We are seeking a dynamic individual to serve as a vital link between our Marketing and Customer Service Departments. This role is integral to fostering collaboration and enhancing our customer experience.

Key Responsibilities:

• Facilitate effective communication between the Marketing and Customer Service teams to ensure alignment on campaigns, initiatives, and customer feedback.
• Assist in the development and execution of marketing strategies that resonate with our customer base.
• Analyze customer insights to inform marketing campaigns and improve service delivery.
• Support initiatives to enhance customer satisfaction and retention through proactive engagement and support.

What You Will Bring:

• A Bachelor’s degree in Marketing, Business Administration, or a related field.
• Strong analytical and problem-solving skills, with a customer-centric focus.
• Excellent communication and interpersonal abilities to foster teamwork and collaboration.
• A proactive mindset toward developing leadership capabilities within yourself and the teams you work with.

We believe in investing in our employees’ growth, both personally and professionally, and are eager to welcome a motivated individual who shares our vision of excellence in customer experience. If you are passionate about bridging the gap between marketing and customer service to create value, we invite you to apply!