Company: Women’s Care

Location: Orlando, FL

Expected salary:

Job date: Sun, 24 Aug 2025 04:14:28 GMT

Job description:

Job Title: Marketing Support Specialist

Job Description:

We are seeking a detail-oriented and proactive Marketing Support Specialist to join our dynamic team. In this role, you will be responsible for reviewing and resolving marketing tickets, addressing Google complaints, and ensuring customer satisfaction. Your expertise will contribute to enhancing our marketing initiatives and improving overall client experiences.

Key Responsibilities:

• Review and resolve incoming marketing tickets, ensuring timely responses and solutions.
• Address and manage Google’s complaints effectively, maintaining a strong brand reputation.
• Collaborate with cross-functional teams to identify and implement marketing improvements.
• Coach and mentor staff to foster development and enhance their skills within the marketing domain.
• Provide insights and feedback on marketing strategies based on ticket resolution trends.
• Maintain an organized record of complaints and resolutions for future reference and reporting.

Qualifications:

• Strong understanding of marketing principles and customer support best practices.
• Excellent problem-solving skills and attention to detail.
• Experience in coaching or mentoring staff is highly desirable.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Strong communication skills, both written and verbal.

Why Join Us?

You will have a significant impact on our marketing team’s success and play a key role in ensuring customer satisfaction. We are committed to your professional development and offer ample opportunities for growth, learning, and mentorship within a collaborative and supportive environment.

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