Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Apr 2025 04:01:59 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?WMC is on a journey to transform the end-to-end Advisor Desktop experience to enable our teams to focus on what matters most: providing our clients with the AA experience. As part of the end-to-end experience, Salesforce 2.0 will be the central hub for our Advisors, connecting capability across client servicing, portfolio management, planning, and partnering with other businesses (e.g. PH&N, RT, Ins, private banking, retail and commercial banking).The platform will deliver a simplified Advisor Desktop powered by intelligence, enabling seamless client service, business growth, and productivity for teams.As Product Owner, you will lead the development and optimization of this experience, focusing on the “Grow my Business” pillar.What will you do?

• Create and execute a roadmap for “Grow my Business” that includes all capability related to opportunities, leads, and content distribution.
• Design intuitive business growth journeys that simplify the outreach processes for Advisors and their teams, enabling productivity
• Streamline the tech estate for teams across related applications, enabling Salesforce as the central hub for business growth
• Work closely with digital marketing, distribution, technology, and user experience designers to bring product visions to life, ensuring cohesive and effective solutions
• Gather insights from Advisor teams, clients, and other stakeholders to continuously improve product features and performance
• Define and track metrics to assess the effectiveness of digital outreach capabilities, leveraging data to continuously improve the experience
• Collaborate closely with the Digital Product Lead and Journey Lead, ensuring alignment with the product goals to deliver an elevated experience

What do you need to succeed?Must haves:

• Minimum 5 years of experience in a digital product management, preferably in creating digital experiences
• Proven ability to implement client focused digital solutions that drive engagement and business growth
• Strong hands on experience with Salesforce platform capabilities
• Strong understanding of modern digital product development practices
• Demonstrated experience working effectively with agile cross functional teams, including technology, design and business stakeholders
• Experience managing initiatives from conception through implementation, ensuring timely and successful delivery

Nice-to-have:

• RBC Organizational Awareness
• Wealth management experience

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills Competitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Manufacturing Trends & Directions, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Value RealizationAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-04-15Application Deadline: 2025-04-29Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Wealth Management is seeking a Product Owner to lead the development and optimization of the Advisor Desktop experience on Salesforce 2.0. The focus will be on enabling business growth and productivity for teams. The successful candidate will have experience in digital product management, Salesforce platform capabilities, and agile cross-functional team collaboration. RBC offers a comprehensive Total Rewards Program, opportunities for career development, and a dynamic, collaborative work environment. Applications will be accepted until April 29, 2025. RBC emphasizes inclusive and equal opportunity employment. Join the Talent Community to stay informed about career opportunities at RBC.