Company: Raytheon Technologies

Location: Mississauga, ON

Job description: is on display every day. Just look up. Are you ready to go beyond? Internship dates: May 6th to August 29th, 2025 (PEY) Location… to be successful: Must haves: Be eligible to work in Canada. Be enrolled in a Canadian university throughout your internship. Be able to work…
An internship opportunity for Canadian university students is being offered from May 6th to August 29th, 2025. The location is not specified. To be eligible, candidates must be able to work in Canada and be enrolled in a Canadian university throughout the internship.
Job Description

Technical Support Analyst

We are looking for a Technical Support Analyst to provide efficient and effective technical support to our clients. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing ongoing support to ensure customer satisfaction.

Key Responsibilities:
– Provide technical support via phone, email, and remote access
– Troubleshoot and resolve software and hardware issues
– Document and track customer support issues
– Collaborate with other team members to resolve complex technical issues
– Provide training and guidance to end users
– Stay current with product knowledge and industry trends
– Participate in product testing and quality assurance activities

Requirements:
– Bachelor’s degree in Computer Science, Information Technology, or related field
– Previous experience in technical support or a related field
– Strong problem-solving and analytical skills
– Excellent communication and customer service skills
– Ability to work independently and as part of a team
– Knowledge of Windows and Mac operating systems
– Familiarity with network protocols and hardware

This is a fantastic opportunity to join a dynamic team and make a real impact. If you are passionate about technology and enjoy helping others, we encourage you to apply.

Expected salary:

Job date: Wed, 24 Jan 2024 23:21:34 GMT