Company: Westgate Resorts

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Oct 2024 04:02:01 GMT

Job description: The Director of Operations is responsible for overseeing and implementing improvements to enhance efficiency, performance, and guest satisfaction within a hospitality or service-oriented organization. This individual collaborates with marketing and guest experience teams to ensure that customer expectations are met or exceeded. They track business trends and adjust strategies to drive profitable growth through sales, marketing, and revenue generation initiatives. The Director of Operations plays a crucial role in optimizing operational processes and delivering exceptional guest experiences.