Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 07:49:47 GMT

Job description: Job Summary This role provide first-level support to customers and resolve customer issues. Leverage experience and extensive working knowledge of work, policies, and practices to perform daily tasks and various administrative and operational assignments.Job DescriptionWhat is the opportunity?MDBilling.ca is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Since 2009, our billing platform maximizes revenue for physicians while saving them time. At MDBilling.ca, we are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the MDBilling.ca brand of excellence. This position is full-time, permanent, with a remote working environment.What Will You Do?Maintain accurate customer account recordsProcess medical claimsReconcile monthly remittance adviceResolve issues efficiently and effectivelyRespond to billing questionsRespond to emails in a timely mannerWhat do you need to succeed? Must have.4+ year of administrative and customer service experienceExcellent communication and problem-solving skillsStrong organizational and time management skillsGreat attention to detailA strong understanding of general computer knowledge.Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneouslyOutstanding personal skills and work collaboratively within a team settingNice to HaveOHIP Billing work experience (a huge plus)Completion of certified courses – Medical Billing or equivalentWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA remote working environmentThe tools you need to stay connected, work collaboratively, and design efficientlyA dedicated Team Lead who will support, coach, and work with you to develop an individual career growth planAbility to make a difference and lasting impactWork in an agile, collaborative, progressive, and high-performing team#RBCx#DrBillJob SkillsAdditional Job DetailsAddress: WATERPARK PLACE, 20 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-15Application Deadline: 2025-05-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .