Company: New Home Star

Location: Orlando, FL

Expected salary: $18 per hour

Job date: Tue, 10 Jun 2025 22:42:29 GMT

Job description:

Job Title: Customer Engagement Specialist

Job Description:

Are you passionate about creating memorable experiences and driving business growth? Join our dynamic team as a Customer Engagement Specialist, where you’ll dive deep into the heart of our operations and play a pivotal role in shaping our customer journey.

In this hands-on position, you’ll be the bridge between our brand and our valued guests. Your primary focus will be on collecting crucial guest feedback and insights that will guide our marketing strategies and enhance customer satisfaction. By building meaningful relationships with our clientele, you’ll help us innovate and tailor our offerings to better meet their needs.

Key Responsibilities:

• Engage directly with customers to gather feedback and insights, ensuring their voices shape our marketing strategies.
• Assist in creative marketing efforts, brainstorming and implementing new ways to reach and resonate with our audience.
• Participate in various promotional activities, helping to elevate our brand presence and increase customer loyalty.
• Collaborate with team members to analyze data collected from guest interactions to refine our sales approach.
• Learn the business from the ground up, gaining insights into all aspects of our operations to effectively support marketing initiatives.

What You Bring:

• A passion for customer service and a knack for communication.
• Creative thinking and a willingness to experiment with new marketing ideas.
• Eagerness to learn and grow within a fast-paced environment.
• Strong analytical skills to interpret guest feedback and translate it into actionable insights.

Join us, and be part of a team that’s dedicated to not just meeting but exceeding our guests’ expectations through innovative marketing and genuine engagement. Your journey starts here!