Company: Closets By Design Orlando

Location: Orlando, FL

Expected salary: $85000 per year

Job date: Mon, 11 Aug 2025 07:51:43 GMT

Job description:

Job Title: Customer Engagement Specialist

Job Description:

As a Customer Engagement Specialist, you will play a pivotal role in fostering strong relationships with our clients. Your primary focus will be to build rapport and understand the unique needs of each organization you engage with.

Key Responsibilities:

• Conduct scheduled appointments with leads provided by our marketing team.
• Utilize pre-prepared marketing materials to effectively communicate our value proposition.
• Actively listen to customers to identify their pain points and organizational goals.
• Provide tailored solutions to address customer needs and enhance their experience.
• Collaborate with internal teams to ensure customer satisfaction and facilitate follow-up actions.
• Maintain detailed records of customer interactions and outcomes.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to build trust and rapport quickly.
• Proficient in understanding customer needs and providing tailored recommendations.
• Experience in customer service or sales is a plus.
• Self-motivated with a proactive approach to engaging clients.

Join us in this rewarding role where you can make a meaningful impact on our clients’ success while working with a supportive team!