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Company: Scotiabank

Location: Toronto, ON

Job description: Requisition ID: 198429Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
• Nurturing rich, long-standing relationships
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

• Have strong customer service skills
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
• Previous banking experience is a strong asset

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities– for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
• A competitive compensation and benefits package

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank is looking for a Senior Customer Experience Associate to join their team in Toronto, Canada. The role involves providing exceptional service to customers, fulfilling sales opportunities, building relationships, and promoting digital banking options. The ideal candidate will have strong customer service skills, sales experience, and technical knowledge. Scotiabank offers a rewarding career path with opportunities for professional development, competitive compensation, and a supportive work environment. Candidates must apply online to be considered for the role.
Position: Operations Manager

Location: Winnipeg, Manitoba

Job Type: Full-time

Salary: $60,000 – $70,000 a year

Our company is seeking an experienced and highly motivated Operations Manager to join our team in Winnipeg, Manitoba. The successful candidate will be responsible for overseeing and coordinating day-to-day operations to ensure smooth and efficient performance. The Operations Manager will work closely with various departments to optimize processes, improve efficiency, and maximize productivity.

Key Responsibilities:
– Develop and implement operational strategies to improve efficiency and performance
– Oversee day-to-day operations and manage schedule and staffing
– Monitor and analyze performance metrics to identify areas for improvement
– Collaborate with department heads to ensure smooth communication and workflow
– Implement policies and procedures to ensure compliance with company standards
– Provide leadership and guidance to the operations team

Qualifications:
– Bachelor’s degree in business administration or related field
– Proven experience in operations management
– Strong leadership and communication skills
– Excellent analytical and problem-solving abilities
– Knowledge of industry best practices and standards

If you are a driven and results-oriented individual with a passion for operational excellence, we encourage you to apply for this exciting opportunity. Join our team and help us take our operations to the next level!

Expected salary:

Job date: Wed, 01 May 2024 22:10:19 GMT