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Company: Scotiabank

Location: Toronto, ON

Job description: Requisition ID: 193397

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
• Nurturing rich, long-standing relationships
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

• Have strong customer service skills
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
• Previous banking experience is a strong asset

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities– for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
• A competitive compensation and benefits package

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank is looking for a Senior Customer Experience Associate in Ontario, Canada, who can provide exceptional service, build strong relationships, and promote digital banking options. The role involves assisting customers with their financial needs, meeting sales targets, and nurturing long-lasting relationships. Previous banking experience is an asset, and candidates should be able to work a flexible schedule. Scotiabank offers a competitive compensation package, opportunities for professional development, and a collaborative work environment. The organization is committed to making a difference in the community and creating an inclusive environment for all employees. Candidates must apply online to be considered for the role.
Job Description
We are looking for a motivated and experienced Sales Manager to join our team. The ideal candidate will have a proven track record of achieving and exceeding sales targets, managing a team of sales professionals, and developing effective sales strategies. The Sales Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and providing leadership and direction to the sales team.

Responsibilities:
– Develop and implement sales strategies to achieve company sales targets
– Manage, train, and motivate a team of sales professionals
– Identify new business opportunities and establish relationships with potential clients
– Build and maintain strong client relationships to ensure customer satisfaction and retention
– Monitor and analyze sales performance metrics to identify areas for improvement
– Keep up to date with industry trends and market developments
– Collaborate with other departments to ensure seamless execution of sales initiatives
– Prepare and present sales reports and forecasts to management

Requirements:
– Proven work experience as a Sales Manager or similar role
– Strong leadership and team management skills
– Excellent communication and negotiation abilities
– Demonstrated ability to achieve and exceed sales targets
– In-depth knowledge of sales and marketing principles
– Ability to work in a fast-paced and dynamic environment
– Bachelor’s degree in Business Administration or related field, or equivalent work experience
– Proficiency in CRM software and Microsoft Office suite

If you are a results-driven and goal-oriented individual with a passion for sales, we would love to hear from you. Join our team and take your career to the next level!

Expected salary:

Job date: Wed, 14 Feb 2024 23:16:22 GMT