Company: Under Armour

Location: Orlando, FL

Expected salary: $15 – 16.9 per hour

Job date: Tue, 23 Sep 2025 04:56:08 GMT

Job description:

Job Title: Omni-Channel Digital Experience Specialist

Job Description:

As an Omni-Channel Digital Experience Specialist, you will play a pivotal role in enhancing our brand image and customer satisfaction by developing, delivering, and promoting state-of-the-art products and digital tools. Your responsibilities will include:

• Product Development & Delivery: Collaborate with cross-functional teams to design and implement innovative digital solutions that meet customer needs and align with our brand vision.

• Sales Strategy: Drive the sales of our cutting-edge products by leveraging digital channels to effectively communicate features, benefits, and differentiators to our target audience.

• Omni-Channel Management: Ensure seamless integration of customer interactions across all digital platforms. Facilitate omni-channel requests in strict accordance with UA processes and policies, ensuring a consistent and high-quality customer experience.

• Customer Engagement: Monitor and analyze customer insights to enhance our digital offerings and provide actionable recommendations for improvements that align with our brand values.

• Brand Promotion: Uphold and enhance the brand image through all digital touchpoints, ensuring that customers receive a cohesive and engaging experience at every stage of their journey.

Qualifications:

• Proven experience in digital marketing, customer experience, or related fields.
• Strong understanding of omni-channel retail and customer engagement strategies.
• Excellent communication skills and a passion for using digital tools to drive customer satisfaction.
• Ability to collaborate effectively across teams and manage multiple projects simultaneously.

Join us in shaping exceptional digital experiences that connect our customers with our innovative products and services. Your contributions will not only drive sales but also reinforce our commitment to delivering quality and value in every interaction.