Company: Under Armour

Location: Orlando, FL

Expected salary: $15 – 16.9 per hour

Job date: Tue, 23 Sep 2025 03:11:36 GMT

Job description:

Job Description: Digital Tools and Customer Experience Specialist

Overview:
Join our dynamic team at Further, where every role contributes to the development, delivery, and sale of cutting-edge products and digital tools. We are seeking a Digital Tools and Customer Experience Specialist who is passionate about creating seamless omni-channel experiences that align with our User Acceptance (UA) processes and policy.

Key Responsibilities:

• Digital Development: Collaborate with cross-functional teams to design and implement innovative digital products and tools that enhance the customer journey.

• Omni-Channel Delivery: Ensure that customer requests are fulfilled effectively across various channels, adhering to established UA processes and policies.

• Brand Image Enhancement: Uphold and promote our brand image by delivering exceptional digital experiences that resonate with our customers.

• Customer Engagement: Work closely with marketing and sales teams to create strategies that drive customer engagement and satisfaction through digital platforms.

• Feedback Loop: Collect customer feedback on digital tools and experiences, using insights to continuously improve our offerings.

Qualifications:

• Strong understanding of digital tools and omni-channel strategies.
• Excellent communication and teamwork skills.
• Detail-oriented with a focus on customer experience.
• Ability to adapt to changing technologies and processes.

Why Join Us?
At Further, you’ll play a crucial role in shaping the future of our digital landscape. If you are driven by innovation and are eager to make an impact, we want to hear from you!