Company: Under Armour
Location: Orlando, FL
Expected salary: $15 – 16.9 per hour
Job date: Wed, 30 Jul 2025 01:32:22 GMT
Job description:
Job Description: Digital Experience Specialist
Overview:
Join our dynamic team where innovation meets customer satisfaction! As a Digital Experience Specialist, you’ll play a key role in developing, delivering, and selling cutting-edge products and digital tools. Your contributions will directly enhance our brand image and customer experience.
Key Responsibilities:
- Product Development: Collaborate with cross-functional teams to create state-of-the-art digital tools designed to enhance both customer engagement and operational efficiency.
- Omni-channel Support: Manage and deliver omni-channel requests in accordance with user authorization processes and company policies to ensure a seamless digital experience for our customers.
- Customer Engagement: Act as a liaison between the brand and customers, ensuring that their digital experience aligns with our values and standards.
- Data-Driven Insights: Utilize analytics to understand customer behavior, optimize the digital offerings, and tailor messaging to meet customer needs.
- Continuous Improvement: Propose enhancements or new features to improve the digital experience continuously while staying ahead of industry trends.
Qualifications:
- Strong understanding of digital tools and platforms.
- Excellent communication skills and a passion for customer satisfaction.
- Ability to work collaboratively in a fast-paced environment.
- Experience in marketing or brand management is a plus.
Join us in delivering innovative digital solutions that not only meet but exceed our customers’ expectations!
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