Company: Under Armour
Location: Orlando, FL
Expected salary: $15 – 16.9 per hour
Job date: Mon, 19 May 2025 06:41:21 GMT
Job description:
Job Description: Digital Products and Customer Experience Specialist
Position Overview:
Join our dynamic team as a Digital Products and Customer Experience Specialist! In this role, you will be instrumental in developing, delivering, and promoting state-of-the-art digital products and tools. You will ensure that our offerings align with UA processes and policies while enhancing the overall digital experience for our customers.
Key Responsibilities:
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Product Development & Delivery: Collaborate cross-functionally to create and launch innovative digital products that meet customer needs and elevate our brand image.
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Sales & Strategy: Implement effective sales strategies to promote our digital tools, enhancing customer engagement and driving revenue.
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Customer Experience Focus: Model the UA service culture, ensuring customer satisfaction in every interaction and touchpoint.
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Policy Implementation: Ensure all digital offerings adhere to UA processes and policy guidelines, maintaining consistency and quality.
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Brand Image Development: Actively contribute to shaping our brand’s digital presence and customer experience, aligning with the overall corporate strategy.
Qualifications:
- Strong understanding of digital products and tools
- Excellent communication and interpersonal skills
- Experience in customer service and enhancing brand image
- Ability to work collaboratively in a team-oriented environment
- Analytical mindset with a focus on improving customer experience
Why Join Us?
Be part of a forward-thinking company committed to innovation and excellence. Your contribution will directly impact our customers’ digital experience and help shape the future of our brand.
Feel free to adjust any elements to better fit your company’s tone or specific requirements!
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