Company: Under Armour

Location: Orlando, FL

Expected salary: $15 – 16.9 per hour

Job date: Thu, 22 May 2025 03:01:03 GMT

Job description:

Job Description: Digital Products and Customer Experience Specialist

Overview:
We are seeking a passionate and innovative Digital Products and Customer Experience Specialist to join our dynamic team. This role is integral to developing, delivering, and selling cutting-edge digital tools and products that align with our brand image and elevate the customer experience.

Key Responsibilities:

• Product Development: Collaborate with cross-functional teams to design and launch state-of-the-art digital products that meet customer needs and enhance our service offerings.

• Sales and Delivery: Utilize your understanding of UA processes and policies to deliver exceptional digital solutions, ensuring a seamless experience for our clients.

• Customer Experience: Model and promote the UA service culture by providing outstanding support and guidance to customers, ensuring their interactions with our brand are memorable and positive.

• Brand Image: Uphold and enhance the brand’s reputation by consistently delivering high-quality digital products and maintaining strong customer relationships.

• Continuous Improvement: Gather feedback from users to identify areas for improvement and work proactively to refine our digital tools and customer engagement strategies.

Qualifications:

• Passion for digital innovation and customer experience.
• Strong understanding of digital product development and customer engagement strategies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with UA processes and policies is a plus.

Join us in shaping the future of digital solutions while delivering an unparalleled customer experience. Your role will be pivotal in crafting a service culture that stands out in the marketplace.