Company: Eclaro

Location: Orlando, FL

Expected salary:

Job date: Wed, 22 Oct 2025 00:05:50 GMT

Job description:

Job Title: Communications Specialist

Job Description:

We are seeking a dynamic and detail-oriented Communications Specialist to join our team. In this role, you will be responsible for crafting impactful communications, developing comprehensive FAQs, and delivering engaging demos that enhance user understanding and experience. You will collaborate closely with marketing, UX, and product teams to ensure that messaging remains consistent across all channels, aligning with our brand voice and objectives.

Key Responsibilities:

• Develop and maintain clear, concise, and informative communication materials, including FAQs and demos, tailored to various audience needs.
• Collaborate with cross-functional teams (marketing, UX, product) to ensure cohesive messaging and branding.
• Create scalable learning assets, such as onboarding guides, microlearning modules, and self-serve content, to facilitate effective knowledge transfer.
• Leverage digital platforms, including Learning Management Systems (LMS), to distribute training materials and monitor user engagement and feedback.
• Continuously evaluate and update materials to reflect product changes, user feedback, and emerging best practices in communication and learning.

Qualifications:

• Proven experience in communications, instructional design, or a related field.
• Strong understanding of marketing principles and collaborative teamwork.
• Familiarity with digital learning platforms and content creation tools.
• Excellent writing and editing skills, with a knack for translating complex concepts into easy-to-understand materials.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Join our team and play a vital role in enhancing user engagement and empowering our customers with the knowledge they need to succeed.