Company: Regions Bank

Location: Orlando, FL

Expected salary:

Job date: Sat, 13 Sep 2025 01:26:58 GMT

Job description:

Job Title: Customer Engagement Specialist

Job Description:

Are you passionate about technology and customer service? Join our dynamic team as a Customer Engagement Specialist! In this role, you will play a vital part in educating our customers on the latest advancements in digital solutions, including mobile banking, online services, and ATM offerings.

Key Responsibilities:

• Provide exceptional customer support by guiding clients through our innovative digital platforms.
• Educate customers about emerging technologies and how they enhance their banking experience.
• Assist clients in navigating mobile and online services, ensuring they maximize the benefits of our offerings.
• Stay updated on industry trends to better inform clients about new features and services.
• Collaborate with cross-functional teams to enhance customer experience and service delivery.

Qualifications:

• Strong communication skills with a focus on customer education.
• Interest in technology and a willingness to stay current with digital solutions.
• Previous experience in customer service or banking is a plus.
• Ability to explain complex topics in a simple, relatable manner.

Join us in making financial services more accessible and efficient for our customers!