Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Wed, 04 Jun 2025 22:42:27 GMT

Job description:

Job Title: Analytics Support Specialist

Job Description:

We are seeking a motivated and detail-oriented Analytics Support Specialist to join our Quality Supporting Analytics Organization. This role will focus on enhancing the effectiveness of our Sales, Finance, Marketing, Product, and Talent Analytics teams. The ideal candidate will be responsible for providing analytical insights, improving data quality, and supporting cross-functional teams in utilizing analytics to drive strategic decision-making.

Key Responsibilities:

• Data Management: Ensure the accuracy and integrity of data across various analytics platforms; collaborate with IT and data engineering teams to establish best practices for data collection and storage.

• Analytical Support: Assist teams in interpreting data, developing metrics, and generating reports that inform business strategies within Sales, Finance, Marketing, Product, and Talent management.

• Collaboration: Work closely with cross-functional teams to identify their analytics needs and develop tailored solutions that enhance departmental performance.

• Insight Generation: Analyze trends, patterns, and insights from data to identify opportunities for process improvements and strategic initiatives.

• Training & Education: Provide training and resources to team members on analytics tools and methodologies to build internal capabilities.

• Reporting & Presentation: Develop clear and concise presentations of complex data insights for stakeholders at all levels of the organization.

Qualifications:

• Bachelor’s degree in Analytics, Business, Finance, or a related field.
• Experience in data analysis, visualization tools (e.g., Tableau, Power BI), and statistical software (e.g., R, Python).
• Strong problem-solving skills with a keen attention to detail.
• Excellent communication skills, with the ability to convey complex information effectively.
• Ability to work collaboratively in a team-oriented environment and manage multiple projects simultaneously.

Join our dynamic analytics team and play a key role in driving data-informed decisions across our organization. Your insights will empower our teams to achieve excellence in Sales, Finance, Marketing, Product development, and Talent management.

Apply today to be part of our innovative analytics journey!