Company: Shoppers Drug Mart

Location: Toronto, ON

Expected salary:

Job date: Thu, 09 Jan 2025 03:43:37 GMT

Job description: Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Sr. Director, Pharmacy ProgramsYou will be responsible for enabling the launch and ongoing operations of our pharmacy services. You will lead the development and execution of the go-to-market plan and ongoing operations of our pharmacy services to deliver a world-class health and wellness experience. The role will report to the Vice President, Pharmacy Services & Strategic Initiatives and will be supported by cross-functional groups to ensure delivery of the approved strategy, product roadmaps, and financial plan. This role will be instrumental in implementing, executing and adjusting our pharmacy services roadmap and positioning to support our vision. This is a people management role with direct reports.What You’ll Do:· Lead the go-to-market launch and ongoing operations of our pharmacy services platform by working with cross-functional stakeholders (marketing, loyalty, operations, finance, legal etc.) to develop a coordinated release plan and support model· Lead the facilitation of project management, governance processes, and financial updates to key stakeholders and the Executive team· Work closely with the Health & Wellness team to understand their product roadmaps and enablement / operations needs for deployment and sustainment· Lead the issue management and resolution processes for the pharmacy services product portfolio; this will involve working closely with the retail Operations and enterprise support teams to ensure seamless customer and provider experiences across both digital and physical experiences· Represent the pharmacy services team in cross-functional initiative alignment sessions to ensure to the appropriate strategic connections / experiences are made where appropriate· Work closely with Analytics, Finance and the Product Managers to lead the development of the pharmacy services analytics / reporting framework and business case development· Work closely with the Healthcare Innovation and Provider teams to ensure the support model for the digital platform extends effectively to key external partners and / or providers when appropriate (focusing primarily on the intersections with the pharmacy services digital platform)· Lead the development and execution of the pharmacy services communication plans; this includes working directly with our Internal / External Communications, Government Relations and Professional Affairs teams to develop and present updates at department meetings, town halls, internal / external conferences, industry events, and other channels as requiredWhat You’ll Need:· 3-5 years of relevant experience as a licensed Pharmacist· University degree in Business, Healthcare, Finance or Marketing; MBA or equivalent Master degree is an asset· Retail and / or Healthcare experience is an asset· 7-10 years of relevant experience participating or leading large program rollouts and cross-functional teams in large enterprises· Proven ability to drive results without authority through the creation and management of collaborative relationships at all levels of the organization· Able to build and maintain strong working relationships with internal and external stakeholders; able to effectively communicate issues, actively engage and influence and work collaboratively as a team member· Experience managing, engaging and coaching teams (both direct and indirect reports) to support them on their learning and career development plans· Experience in a B2C product support environment specifically in such areas as: partnership management, product marketing, consulting, product management, loyalty, digital or equivalent experience· Experience working in a regulated environment and collaborating with Legal, Regulatory and Professional Affairs teams and processes· Strong commercialization and partnership management skills· Strong organizational, interpersonal and communication skills; ability to interpret and present results (both written and verbal) in an engaging, meaningful way for internal users· A creative thinker who is comfortable working with ambiguity, ability to multi-task, prioritize workload and work in a fast paced environment· Provides solutions by using imaginative approaches where constructive thinking and innovation are required· Knowledge in financial analysis and modeling; ability to build financial business cases and reporting / analytics capabilities· Extremely proficient in the use of Power Point, Excel, WordWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart is looking to hire a Senior Director of Pharmacy Programs to lead the development and execution of their pharmacy services platform. The role involves working with cross-functional teams, managing project governance, and collaborating with various internal and external stakeholders. The ideal candidate should have a background in pharmacy, relevant experience in program rollouts and team management, and strong communication and organizational skills. Shoppers Drug Mart values diversity and offers benefits, competitive pay, and opportunities for career development. Interested applicants must apply through the designated referral process.