Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 03:45:07 GMT

Job description: Job SummaryJob DescriptionAs a leading retail bank dedicated to innovating the way customers engage with their financial products, we are focused on delivering seamless, digital-first experiences. We’re transforming the retail banking sector to provide more accessible, efficient, and customer-centric products and services.Digital offers a dynamic, fast-paced and exciting environment with unique exposure across channels, sales & servicing digitization and advisor & AC productivity platforms. Reporting to the Director – Digital Product Management, as the Senior Manager – Digital Product, you will support the strategy and execution of our digital distribution channels across advisor, online and mobile platforms, ensuring our retail banking products are easily accessible and effectively distributed to customers.What will you do?Assist in defining and executing digital product strategies that ensure seamless accessibility of retail banking productsProduce materials for SVP/EVP-level & Group Executives for review, discussion, and decisionSupport the monitoring and consolidation of key performance indicators (KPIs) to assess the success of digital distribution initiatives and recommend optimizationsAnalyze customer behaviour, feedback and market trends to identify insightsConduct competitive analysis to identify emerging digital distribution opportunitiesAct as a liaison between product, technology, risk/compliance and marketing teamsMust HaveStrong technical ability with PowerPoint and Excel (e.g. Think Cell and Efficient Elements)5+ years of experience in consulting, strategy or product management experience within a Financial Services, fintech or technology companyExperience with new/emerging businesses and digital business modelsStrong written and oral communication skills, Interpersonal skills and ability to develop strong relationships at every level of the organizationComfortable working in ambiguous situations and across different lines of businessHigh level of initiative and motivationNice-to-haveMBA or graduate / post-graduate or professional designations or equivalentMinimum two years of deep and broad management consulting experience with an emphasis on business strategyWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesJob Skills Microsoft PowerPoint, Product Development Lifecycle, Product Services, Strategy DevelopmentAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-04-23Application Deadline: 2025-05-16Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

RBC is seeking a Senior Manager – Digital Product to drive the strategy and execution of digital distribution channels in retail banking, ensuring easy access to financial products. The position reports to the Director of Digital Product Management and offers a fast-paced environment with exposure to various channels.

Key Responsibilities

• Define and execute digital product strategies for retail banking.
• Create presentation materials for senior executives.
• Monitor key performance indicators (KPIs) to assess digital initiatives and suggest optimizations.
• Analyze customer behavior, feedback, and market trends.
• Conduct competitive analysis for emerging digital opportunities.
• Liaise with product, technology, risk/compliance, and marketing teams.

Required Qualifications

• Strong technical skills in PowerPoint and Excel.
• 5+ years of experience in consulting, strategy, or product management in financial services or technology.
• Familiarity with digital business models.
• Excellent communication and interpersonal skills.
• Ability to navigate ambiguous situations.
• High initiative and motivation.

Preferred Qualifications

• MBA or related advanced degree.
• Minimum of 2 years in management consulting focusing on business strategy.

Benefits

• Competitive compensation, bonuses, flexible benefits, and stock options.
• Professional development through coaching and new opportunities.
• Dynamic, collaborative team environment.

Additional Details

• Location: RBC Waterpark Place, Toronto, Canada.
• Work Hours: 37.5 hours/week, full-time.
• Employment Type: Regular salaried position.

RBC values diversity and inclusion, aiming to create a supportive workplace for all employees, promoting growth and innovation. Applications are open until May 16, 2025.