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Senior Manager, Digital Sales Effectiveness & Performance – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Feb 2025 05:31:33 GMT

Job description: Requisition ID: 217464Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As the Senior Manager, Digital Sales Effectiveness & Performance, you will be responsible for aligning digital strategies with business objectives, identifying growth opportunities and have strong skills in data analysis and performance reporting – evolving reporting from “what” to “now-what” to “so-what”. You will be involved in annual planning, influencing the strategic direction of digital growth and consulting on team culture and talent management. We’re looking for someone firmly rooted in data-driven decision making with demonstrated experience partnering with and/or leading digital banking platforms strategy from concept to execution.The Digital Growth Transformation & Performance Management Team’s overall objective is to facilitate the growth of the Digital Channel to be the primary channel for onboarding and servicing for all clients. The team has 4 levers – Digital Strategy & Portfolio Management, Digital Adoption & Engagement, Personalization & Channel Enablement Strategy and Digital Performance. The Digital Performance team is responsible to balance the voice of the client with the voice of the business to deliver on our growth objectives. The Performance Management practice will partner enterprise-wide, to identify drivers of growth and influence multiple levers within the Banking ecosystem to accelerate sales migration, create best-in-class experiences and optimize the sales funnel; with the client at the center.Is this role right for you? In this role, you will:Lead digital sales forecasting, create data-driven strategies, and develop actionable point-of-views to build and optimize digital sales funnel and capabilitiesActively identify, assess, measure and manage strategic initiatives as it relates to driving the growth of digital sales and/or revenue across Scotiabank’s Canadian digital banking ecosystemEffectively communicate the digital growth vision, priorities, and targets to all stakeholdersPartner across the Bank to develop frameworks and processes to prioritize digital product & capabilities roadmaps and strategic initiativesBring a high degree of accountability across partners in the Business, Marketing, Risk, Legal, Analytics and Digital Product teams to ensure that the Bank is driving towards meeting its annual and strategic digital growth targetsIdentify as the resident expert on performance reporting for the assigned products and initiatives bringing visibility to drivers of performance and proposing solutionsLead a team of one, championing a high-performance environment and contribute to an inclusive work environmentConsult on team culture and talent managementUnderstand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisionsDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Post-secondary education in a related fieldSeveral years of management experience driving growth, focused in areas such as digital product management, performance management, consulting, strategy or product managementExperience working in financial servicesExperience building comprehensive strategies and proposals with a results-focused mindsetStrong presentation delivery and deck-building skills, with ability to effectively communicate with partners and senior leadership audiencesStrong organizational change management orientationDemonstrated success in working cross-functionally to own, motivate, collaborate across multiple stakeholdersExperience leading a team and managing senior stakeholdersStrong knowledge of Tableau and Adobe Analytics is considered an assetComfortability working in a hybrid work environmentLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

The role of Senior Manager, Digital Sales Effectiveness & Performance at Scotiabank involves aligning digital strategies with business objectives, identifying growth opportunities, and leading data analysis and reporting. The role focuses on driving digital sales growth and revenue across the bank’s Canadian digital banking ecosystem. The ideal candidate will have experience in management, digital product management, and financial services, as well as strong analytical and communication skills. The position requires working with various stakeholders to achieve digital growth targets and lead a high-performance team. Scotiabank values inclusivity and accessibility in its work environment.

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