Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Jun 2025 07:01:45 GMT

Job description: Job SummaryJob DescriptionSenior Manager, Talent Acquisition TechnologyWe are hiring a Senior Manager, Talent Acquisition Technology to operate and evolve our portfolio of Talent Acquisition technologies which complement RBC’s use of Workday as an Applicant Tracking System. These technologies support Candidate Relationship Management and Marketing, Contingent Workforce Management and Assessment. This role is part of a larger HR Digital Solutions team, and it bridges the gap between technology and Talent Acquisition ensuring a cohesive and efficient ecosystem. The ideal candidate is an experienced team leader who is both technically and functionally proficient.You will be responsible for business systems analysis, program planning, resource management and stakeholder management. You will be accountable to work with teams across Talent Acquisition and Technology to deliver on a portfolio of work that will span across, break/fix, changes, release adoption and transformation.This is an exciting opportunity to own system enhancements, drive efficiency in recruiting processes, and provide hands-on technical expertise to optimize our talent acquisition technology stack.What will you do?Technology Strategy & RoadmapInform and execute a strategic roadmap for all Talent Acquisition systemsPartner with Talent Acquisition Leadership to align systems with workforce planning and hiring goalsEvaluate and implement new recruiting technologies to enhance automation, analytics and candidate experienceTeam LeadershipLead and mentor a team of Business Systems Analysts and ConfiguratorsFoster a culture of innovation, agility and continuous improvementStakeholder CollaborationLiaise amongst Talent Acquisition, Marketing, HR, IT and Vendors to understand needs/challengesCollaborate, co-create and deliver cohesive solutions across people, process and technology to solve for these needs/challengesWork closely with vendors to manage services and support relationshipsSystem Implementation & OptimizationLead the implementation, integration and ongoing optimization of Talent Acquisition TechnologyEnsure systems are configured to meet compliance, reporting and process needsWork closely with vendors and internal partners to manage system settings, workflows, and integrations to ensure smooth functionalityMaintain up-to-date knowledge of system capabilities and recommend improvements based on best practicesBacklog & Prioritization:Own and manage the enhancement backlog, ensuring stakeholder needs are captured, prioritized, and aligned with business goalsPartner with Talent Acquisition, Marketing, the larger HR Digital Solutions Team, and IT to evaluate feature requests and determine the best approach for implementationTesting & Deployment:Lead and execute functional testing, system integration testing, and user acceptance testing to validate enhancements prior to deploymentManage deployment activities and ensure seamless rollout of system changesProvide post-deployment support, troubleshooting issues, and ensuring optimal system performanceProduct Delivery & Support:Provide ongoing production support, troubleshooting, and resolution of issues, ensuring system reliability and optimal user experienceAct as a primary liaison between business teams, technology partners, and vendors, facilitating root cause analysis and resolution of issues.Continuous Improvement:Proactively identify opportunities to improve system processes and user experienceStay current with industry trends and best practices in HR systems and talent acquisition to inform future enhancementsWhat do you need to Succeed?Experience:Bachelor’s degree in Computer Science, or related field; Master’s degree is a plus7+ years in Talent Acquisition or HR Technology, including 3+ years in a leadership or management roleProven experience in implementation and optimization of Workday and PhenomExperience with Candidate Relationship Management and Marketing, Contingent Workforce Management and Assessment systemsKnowledge and Skills:Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levelsStrong understanding of Talent Acquisition processes and how they are enabled by technologyProficiency in Agile methodologies and experience with tools such as Jira, Confluence, or equivalentHands-on experience with testing, deployment, and post-launch support activitiesAbility to troubleshoot system issues, coordinate with technology teams, and drive resolution.What’s in it for you?Be part of a collaborative team driving innovation in talent acquisition technology.Work on a portfolio of industry-leading tools supporting global hiring efforts.Opportunity to shape how technology enhances candidate and recruiter experiences.Enjoy a challenging work environment that encourages professional growth and accountability in both analytical and product delivery functions.Job Skills Candidate Relationship Management, Contingent Workforce Management, Creativity, Decision Making, Effectiveness Measurement, Information Technology Project Management, Interpersonal Relationship Management, Long Term Planning, People Management, Performance Management (PM), Recruiting, Recruitment Technology, Relationship Management, Software Team Management, Stakeholder Relationship Management, Support Team Management, Talent Acquisition, Team ManagementAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: HUMAN RESOURCES & BMCCJob Type: RegularPay Type: SalariedPosted Date: 2025-06-10Application Deadline: 2025-07-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary: Senior Manager, Talent Acquisition Technology

Role Overview:
RBC is seeking a Senior Manager to lead and enhance its Talent Acquisition technology portfolio, specifically in alignment with Workday as the Applicant Tracking System. This position is part of the HR Digital Solutions team and focuses on optimizing systems related to Candidate Relationship Management, Workforce Management, and more.

Key Responsibilities:

• Technology Strategy & Roadmap: Develop and execute a roadmap for Talent Acquisition systems, ensuring alignment with hiring goals and evaluating new technologies for automation and analytics.
• Team Leadership: Mentor Business Systems Analysts and promote a culture of innovation.
• Stakeholder Collaboration: Work with various departments (Talent Acquisition, Marketing, HR, IT, vendors) to understand challenges and co-create solutions.
• System Implementation & Optimization: Manage system configurations and ensure compliance, reporting, and efficient workflows.
• Backlog & Prioritization: Own the enhancement backlog and collaborate on feature requests.
• Testing & Deployment: Oversee functional testing and ensure a smooth rollout of system changes.
• Product Delivery & Support: Provide ongoing support and troubleshooting for system reliability and user experience.
• Continuous Improvement: Identify and implement process improvements and stay updated on industry best practices.

Qualifications:

• Experience: 7+ years in HR Technology/Talent Acquisition, including 3+ years in management; familiarity with Workday and other related systems.
• Skills: Strong communication, knowledge of Talent Acquisition processes, proficiency in Agile methodologies, and troubleshooting abilities.

Benefits:

• Collaborative environment aimed at driving innovation.
• Opportunity to influence candidate and recruiter experiences.

Location and Employment Details:

• Address: 20 King St W, Toronto, Canada
• Employment Type: Full-time, salaried
• Application Deadline: July 31, 2025

Diversity Commitment:
RBC promotes an inclusive workplace, valuing diverse perspectives and supporting professional growth.

Join the Talent Community:
Stay informed about career opportunities at RBC by signing up for updates.