Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 01:18:07 GMT

Job description: Position Title: Senior Product Manager, Identity Products (Digital Strategy And Products) (English Services)Status of Employment: PermanentPosition Language Requirement: EnglishLanguage Skills: English (Reading – C – Advanced), English (Speaking – C – Advanced), English (Writing – C – Advanced)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-06-04 11:59 PMPosition: Senior Product Manager, Identity PlatformsWorking at CBC:CBC has a passion for Canadian storytelling. Our goal is to engage with individuals and communities through our digital platforms. Your work will affect how millions of Canadians use our products. It will enable them to connect with each other, and the unique voices of our country.Here’s why we should work together:Digital Strategy & Products’ values – collaboration, learning, continuous improvement and inclusivity – reflect who we are as a people-centered, digital-first employer. Our managers work closely with staff to make the most of their strengths, and help them build new skills and grow in their careers. We aim to build a diverse and inclusive work culture. Hiring people with different backgrounds and experiences brings valuable insights to our work. This helps us create more innovative and inclusive experiences for our audience.We want you to feel happy and comfortable at work. It is important to us that work is a safe space where employees can be their true selves.Perks you can look forward to:Flexible work schedule, allowing you to prioritize yourself, your family and your work.Work from home opportunities.Competitive total rewards package.20% of time for innovation and exploration.Opportunities for professional development through CBC’s own course offering and a large library of Udemy coursesOpportunities to become a member of our Employee Resource Groups.A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.A supportive management team committed to upholding the highest standards of diversity and inclusivity.An iterative and experimental approach to development.The Role :As the Senior Product Manager of Identity Products you will have 3 primary types of responsibilities.First you will attract, hire, grow and retain great people. You will grow Product Owners into great Product Owners and Product Managers into great Product Managers. You will live and breathe product thinking and you will act as a role model for the team to demonstrate what it means to be curious, action oriented and focused on what is most important.Second, you will work with your stakeholders, directors, senior managers and delivery teams in the department to identify the biggest problems to solve and the best solutions to employ. You will look to identify opportunities to maximize the ROI of the platforms you are responsible for. You will foster transparency and communicate reliable and relevant information often. You will create real trust and facilitate great collaboration.Third, you will demonstrate discipline and a systematic approach to planning and execution. You will be thorough and think ahead to actively identify and to resolve roadblocks before they become bigger risks. You will stay focused on the real value you are delivering, and you will be relentless in your efforts to get things done on behalf of your stakeholders.Responsibilities:Provides direct product leadership, coaching and role modelling for Product Owners and Product Managers in the portfolio, reinforcing product discipline and principles are applied in teams day to day approach to delivering product.Oversees the (Audience Data and Privacy Team) ADaPT and (Account Data Integrations) ADI teams’ portfolio of work, being the main communication point between ADaPT and other delivery and stakeholder teams across the organization, providing overall status reporting, and supporting in the mitigation of risks to delivery.Actively works with other product delivery teams on joint roadmaps and planning, sees those plans through execution by removing roadblocks, communicating and reinforcing priorities, often leads joint technical troubleshooting.Owns and develops the strategic 3 to 12 month roadmap for ADaPT stakeholders: Media Sales, Marketing, and Customer Lifecycle Marketing (CLM) as it applies to the following platforms: Customer Data Platform (BlueConic), Data Clean Rooms (Optable), Consent Management Platform (Didomi), Data Management Platform (Lotame).Aligns the 3-12 month roadmap for the Accounts Data Integration team to key strategic priorities, understanding cross-team dependencies and risks. Works to remove blockers and mitigate those risks.Makes critical decisions on the quarterly prioritization and establishment of workplans for the ADaPT and ADI teams in quarter and in future quarters.Acts as intake point for new strategic work, making critical decisions on prioritization and roadmap commitments with stakeholders, and owns the continuous refinement of quarterly priorities ensuring alignment to business priorities. Acts as the main resource for quarterly planning and departmental inter-dependency management during execution.Works closely with stakeholders to identify the largest business problems and opportunities, leads initial discovery against those problems, works with the product teams to hand off to POs for execution, responsible for regular and meaningful updates to stakeholders and takes a client centric approach to stakeholder management.Leads vendor relationships with our key data platforms.Leads relationships with technical teams within the organization and between Rad-Can and CBC, negotiating priorities, scope of work, and objectives.Identifies gaps in governance and process between harmonized delivery teams, establishes new models and ways of working, and puts those new operational processes in place, negotiates and brokers join process across Rad-Can and CBC.Works with other delivery teams on discovery work, identifying areas of opportunity for ADaPT and ADI, along with the platforms that they maintain, being an evangelist for the products they oversee.Sets OKRs with the director to ensure that work is aligned with the business value, ensuring that problem statements are clear, DoD is established across all work, measures progress and demonstrates the value that ADaPT and ADI teams provide to the rest of the organization as necessary and required.Qualifications:Objective Criteria:Has a Bachelor degree in Computer Science, Engineering, Math, Physics or equivalent5 years professional experience in a technical role developing software applications, preferably web-based solutions deployed on high traffic sitesDemonstrated experience implementing customer data platforms and running data platform teamsDemonstrated experience coordinating work across multiple agile teamsDemonstrated track record of continuous improvementDemonstrated facilitation experienceExperience with data platforms used for marketing and digital ad targeting like Customer Data Platforms (BlueConic), Data Management Platforms (Lotame), Data Cleanrooms (Optable)Awareness of the purpose and application of tools such as Atlassian’s JIRA, Confluence, and BitbucketBasic knowledge of QA automation development tools and frameworksAwareness of the purpose and application of Agile MethodologiesAbility to work in French would be considered an asset.Subjective Criteria:CuriousAbility to make connections between systems, people, and thingsMission drivenFocus on measurable outcomesListen and have empathy for diverse perspectivesAble to respond to change by learning and adaptingGood communication skillsAbility to work in a highly collaborative environmentCandidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Overview: Senior Product Manager, Identity Products

Employment Status: Permanent
Language Requirement: English (Advanced proficiency in reading, speaking, and writing)

About CBC/Radio-Canada:
CBC/Radio-Canada focuses on creating content that informs and connects Canadians across various platforms while prioritizing values such as creativity, integrity, inclusiveness, and relevance.

Role Summary:
The Senior Product Manager will lead the Identity Products division within the Digital Strategy & Products team. Key responsibilities include:

1. Team Development: Hire, coach, and support Product Owners and Managers, fostering a culture of product thinking and continuous improvement.
2. Stakeholder Collaboration: Engage with stakeholders to identify and solve key challenges, maximizing ROI on product platforms while managing communication and collaboration.
3. Strategic Planning: Develop and manage a strategic 3 to 12-month roadmap for key platforms, such as Customer Data and Consent Management, and ensure alignment with business priorities.

Key Responsibilities Include:

• Providing leadership and guidance for product development.
• Overseeing collaboration between delivery teams, handling risk mitigation, and ensuring transparency.
• Managing vendor relationships and technical collaborations.
• Identifying gaps in processes, establishing governance, and implementing new operational workflows.
• Continuous assessment of business opportunities and stakeholder needs.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering).
• Minimum 5 years of experience in a technical role, particularly with data platforms.
• Strong background in agile project management and relationship management.

Desired Skills:

• Curious and adaptable mindset with good communication skills.
• Ability to work collaboratively and respond to change.

Work Culture:
CBC promotes a diverse and inclusive work environment, offering flexible schedules, remote work options, and various professional development opportunities.

Location:
Broadcast Centre, Toronto, Ontario
Work Schedule: Full-time
Application Note: Applicants may undergo background checks as part of the recruitment process. The organization values diversity and encourages candidates from diverse backgrounds to apply.

For further details, applicants can visit CBC/Radio-Canada’s official website.