Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sun, 02 Mar 2025 02:09:24 GMT

Job description: The Hotel Operations Coordinator is responsible for overseeing various aspects of hotel operations, including implementing marketing plans, ensuring the execution of security and safety programs, and collaborating with department heads to maintain a high level of guest satisfaction.

The duties of the Hotel Operations Coordinator may include developing and implementing marketing strategies to increase occupancy rates, ensuring compliance with security and safety protocols to protect guests and employees, coordinating training programs for staff to enhance customer service skills, and analyzing customer feedback to identify areas for improvement.

To excel in this role, the Hotel Operations Coordinator must be a team player who can effectively collaborate with colleagues from various departments to achieve common goals. They should have a strong understanding of hotel operations and industry trends, excellent communication and leadership skills, and the ability to prioritize tasks and manage multiple projects simultaneously. Experience working in a hospitality setting and a passion for delivering exceptional guest experiences are also essential qualities for this position.