Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Sun, 08 Jun 2025 02:16:07 GMT

Job description: DescriptionJoin our teamJoin the Digital Sales & Marketing team at TELUS, where we’re on a mission to reimagine omnichannel experiences and make digital the channel of choice. We’re focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. As part of the Consumer Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you’re passionate about digital innovation and customer experience, we’d love to have you join our team!Our team and what we’ll accomplish togetherJoining the Digital Sales Strategy & Operations team, you will lead our digital forecasting evolution, planning, and KPI management, operating in a highly cross functional and dynamic environment. You will report to the Manager, Digital Planning & Operations, joining a small high performing team. As the ideal candidate, you thrive in a business ownership environment and strive to achieve best-in-class standards for TELUS Digital Sales Forecasting & Performance.Here’s how

• Ecommerce Sales Forecasting: Establish eCommerce sales performance center of excellence, with ownership over TELUS and Koodo sales forecast modelling, tracking against key performance metrics, and performance updates to Senior Leadership.
• Analytical Prowess: Develop scenario-based analyses and strategic recommendations to eCommerce strategy managers. Analyze market shifts, and assess impacts to portfolio opportunities and risks.
• Financial Management: Deliver against our eCommerce financial budgets, including proactive identification of optimization opportunities, business case development, and strong cross-functional partnership on the product roadmap.
• Stakeholder Management: Foster strong relationships with internal stakeholders, including senior leaders, to ensure alignment and collaboration across eCommerce performance and fulfillment outcomes.
• Systems & Process improvement: Research & recommend new technologies or tools to leverage in forecasting process improvement opportunities.

QualificationsWhat you bring

• 5-8 years of relevant experience, preferably in a digital sales and marketing environment.
• Expert understanding of predictive financial modelling, planning, and statistical forecasting techniques.
• Strong strategic thinker who is able to analyze complex data sets, provide actionable insights, and communicate clearly and concisely to all levels of management.
• Exceptional collaborator who is able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
• Consulting, strategy or finance backgrounds would be highly value
• Bachelor’s degree or similar post-secondary degree, MBA is an asset

What we give back to you:

• A highly-engaged, dynamic and collaborative environment on a team that likes to have fun
• Opportunities for personal development through training, networking and career development
• An organization that actively supports you giving back to the community you live in
• A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
• Flexible work styles with the ability to work in and out of the office

Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary of TELUS Digital Sales & Marketing Team Opportunity

Position Overview:
Join TELUS’s Digital Sales & Marketing team, focused on enhancing omnichannel experiences and driving digital engagement. The role involves leading digital forecasting, KPI management, and strategic financial analysis to boost e-commerce success.

Key Responsibilities:

• Ecommerce Sales Forecasting: Develop and track eCommerce performance, presenting updates to leadership.
• Analytical Tasks: Conduct market analyses and provide recommendations to inform strategies.
• Financial Management: Manage eCommerce budgets, identifying optimization opportunities.
• Stakeholder Engagement: Build relationships for cross-functional collaboration.
• System Improvement: Research and implement new tools for forecasting efficiency.

Qualifications:

• 5-8 years in digital sales/marketing is preferred.
• Strong knowledge of predictive modeling and statistical techniques.
• Excellent analytical and communication skills.
• Ability to navigate complex organizational dynamics.
• Background in consulting or finance is advantageous.
• Bachelor’s degree required; MBA preferred.

Benefits:

• Competitive salary ($102,000-$154,000) with 15% performance bonus.
• Comprehensive benefits package, including vacation, flexible work options, and pension plans.
• Opportunities for personal and career growth.

Company Culture:
TELUS promotes a customer-first, innovative work environment that values teamwork, diversity, and community engagement. This role emphasizes professional fulfillment and aims to make a positive impact through technology.

Accessibility:
TELUS is committed to inclusivity and provides accommodations for applicants with disabilities during the recruitment process.