Company: 4 Seasons Air Conditioning and Heating

Location: Orlando, FL

Expected salary:

Job date: Sun, 18 May 2025 05:05:59 GMT

Job description:

Job Description: Service and Sales Specialist

We are seeking a motivated and detail-oriented Service and Sales Specialist to join our team. This role combines exceptional service skills with non-technical procedures to enhance customer satisfaction and drive sales growth.

Key Responsibilities:

• Utilize service skills to maintain a positive and professional relationship with clients, ensuring their needs are met efficiently.
• Collaborate closely with an on-site technician to effectively address customer inquiries and resolve issues.
• Leverage knowledge of HVACR-related terms to communicate effectively with customers and provide accurate information regarding products and services.
• Implement marketing techniques to promote services and increase brand awareness, contributing to overall sales objectives.
• Participate in job-costing activities to ensure competitive pricing and profitability for projects.
• Demonstrate initiative in identifying new sales opportunities and follow up on leads to convert them into successful sales.

Qualifications:

• Previous experience in customer service and sales, preferably in the HVACR industry.
• Strong understanding of marketing strategies and their application in driving sales.
• Ability to communicate technical information clearly to non-technical clients.
• Excellent organizational skills and the ability to maintain accurate records of customer interactions and sales activities.
• Proactive attitude with a commitment to personal and professional growth.

Join us in a dynamic role where your service skills and sales expertise can make a significant impact in our organization!