Company: Silk & Snow

Location: Toronto, ON

Job description: Company DescriptionAt Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We’re proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.Job DescriptionWe are looking for a Graphic Designer to join our highly talented team of creative individuals. In this role your job will be to elevate our brand through creative excellence, ultimately showcasing how the Silk & Snow brand presents itself to the world. If you are a visual storyteller, work well in a team, and love beautiful home goods, this role is perfect for you.As Graphic Designer you will:

• Ensuring that all graphic elements strictly adhere to the Silk & Snow brand guidelines
• Working alongside the other graphic designers to ideate, design, and execute the graphic elements needed for our physical marketing channels – these include packaging, in-store collateral, digital and print media, and brochures, to name a few
• Actively seeking and incorporating feedback to refine designs
• Executing print production which includes getting samples, preparing mockups, generating production quotes, and working with suppliers to take the project from start to finish
• Creating beautiful and on-brand internal documents and decks
• Handling multiple design projects concurrently, balancing deadlines and communicating with stakeholders to meet design needs and ensure timely delivery
• Maintaining meticulous attention to detail across all design aspects, including typography, layout, and visual aesthetics. Demonstrate a passion for design and a commitment to producing top-notch creative work
• Communicating effectively with team members to understand project needs, provide clear timelines, and ensure design objectives are met
• Creating inspirational mockups for photoshoots to ensure that we are staying on brand, on trend and using the right props with the right products. In this role, you will take an active part in photoshoots from start to finish.
• Retouching and editing images
• Staying on top of current design trends, both digitally and physically (e.g., packaging, social media, website, emails, etc.)

QualificationsWhat we are looking for:

• College Diploma or Bachelor’s Degree in Fine Art Design, Marketing, or related discipline
• 3-5 years’ experience as a graphic designer, preferably in consumer brand or at a marketing/creative agency
• 3-5 years’ experience packaging, in-store collateral, brochures, digital and print media designs
• Expert level knowledge of Photoshop, Illustrator, InDesign
• High level knowledge of current best-in-practice email standards, website design, digital marketing, packaging, and social media
• A strong visual storyteller with a clear eye from imagery and typography that supports the Silk & Snow brand
• Ability to manage multiple, time-sensitive projects and competing priorities simultaneously while working independently to drive projects to completion with minimum guidance
• Resourceful, proactive, and a true team player
• Experience building and executing effective marketing campaigns from start to finish, from strategy and ideation through to production, an asset
• A love of interior design and elevated home goods is a plus

Additional InformationWhy our team members enjoy working at Silk & Snow:

• We prioritize diversity and inclusivity in our company culture
• Growth opportunities with an emphasis on hiring from within
• You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
• You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development
• We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
• Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
• Make a meaningful impact on our customers’ sleep habits, contributing to their overall well-being
• We foster a healthy work-life balance with our company’s supportive environment
• This is not just a job but a CAREER with potential opportunities for growth and advancement

Silk & Snow is a company that creates affordable luxury sleep products to elevate personal sanctuaries and provide customers with the rest they deserve. They prioritize using better materials, thoughtful manufacturing, and transparency in all their products. They are seeking a Graphic Designer to join their team and help showcase the brand through creative excellence. The ideal candidate will have experience in graphic design, be proficient in design software, have a strong eye for detail, and a love for interior design. The company offers growth opportunities, benefits, and a supportive work environment.
Job Description

Position: Customer Service Representative

Location: Vancouver, BC

Hours: Full-time, 40 hours per week

We are seeking a dedicated and organized Customer Service Representative to join our team in Vancouver. In this role, you will be responsible for providing exceptional customer service to our clients by answering inquiries, resolving complaints, and processing orders. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well in a fast-paced environment.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Provide information about products and services
– Process orders and returns
– Resolve customer complaints in a professional manner
– Maintain accurate records of customer interactions
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to work well in a team environment
– Proficient in Microsoft Office

If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you. Please apply with your resume and cover letter outlining your qualifications for this position.

Expected salary:

Job date: Fri, 16 Aug 2024 22:08:03 GMT