Company: EverCommerce

Location: Orlando, FL

Expected salary: $55000 per year

Job date: Fri, 09 Aug 2024 03:58:38 GMT

Job description: The role of a Retention Specialist involves utilizing modern digital and mobile applications to create predictable, informed, and convenient experiences for customers. This includes implementing end-to-end business management software, embedded payment acceptance solutions, marketing technology, and customer retention strategies. The primary focus of this job is to ensure that customers remain engaged with the company and continue to use its products or services. The Retention Specialist plays a crucial role in maintaining customer satisfaction and loyalty through effective communication and personalized interactions.