Job title: Solution Architect – Digital Marketing Technologies

Company: Circle K

Job description: JOIN OUR TEAM

Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.

Solution Architect – Digital Marketing Technologies

Department: Digital Marketing

Location: Toronto, ON; Laval, QC

Type: Permanent, Full Time

Hybrid mode

The Customer Experience Technology Solution Architect proactively and holistically leads and supports architecture activities that guide the development and management of a portfolio of solutions under the Customer Experience Tech Scope. Solution includes, but not limited to, loyalty engines, ecommerce engines, content management systems, digital asset management systems, mobile apps, websites, personalization engines, recommendation engines, customer data platforms, master data platforms, in-store digital screens and integrations with other solutions like ERP, HRMS, and POS.

The Customer Experience Technology Solution Architect understands the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solution architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. The solution architect creates deliverables that enable the creation and management of a portfolio of “to be” and “as is” solutions — including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes.

The Customer Experience Technology Solution Architect reports to the Vice-President of Customer Experience Tech.

Scope of Activities

The Solution Architect will demonstrate competencies across four key dimensions:

Interpret Business Needs

Translates customer journeys, business and technical requirements into business capability maps, value-stream maps, architectural blueprint and technology enablers to achieve business objectives and documents all solution architecture design and analysis work

Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle

Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization’s targeted business outcomes

Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams, business capability maps, business capability details, value stream maps.

Assess Technology

Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements

Supports product managers in end-of-life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information

Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models

Analyzes the technology industry, competitors, and market trends, and determines their potential implications for a given solution

Analyzes the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement

Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations

Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture

Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation.

Apply Technology

Leads evaluation, design, maintenance and evolution of the Customer Experience Technology solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards

Manages and develops the architecture for a broader scope of projects or products, driving application architects and other technical resources that manage and design architecture for a single project or product or initiative

Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture

Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes

Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information

Works closely with business and technology leaders as well as project and product managers to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle

Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture

Example deliverables: Solution documentation, application/platform strategy, target state architecture documentation, system integration documentation, data flow documentation, technology roadmaps, technical capabilities maps.

Provide Enterprise Guidance

Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate

Supports a community of practice (CoP), guiding and helping agile teams and product owners to align with the overall enterprise architecture governance and assurance

Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance

Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise’s future-state architecture vision

Example deliverables: solution scorecard, enterprise reference architecture components

Credentials and Experience

Bachelor’s degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience

Minimum of five years of experience in at least two IT solution development disciplines, including solution, application, technical or infrastructure architecture, network management, application development, middleware, database management or cloud development

Exposure to multiple, diverse technologies, platforms, and processing environments

Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models

Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt

Experience working in a relevant industry is helpful, but not required.

Experience developing architecture blueprints, strategies, and roadmaps

Experience delivering presentations to senior-level executives and technical audiences

Skills

Knowledge of various backend development practices

Knowledge of various database technologies

Knowledge of various frontend web development practices.

Knowledge of various aspects of a technology architecture like integration, network and security

Knowledge of information principles and processes

Knowledge of financial models and budgeting

Understanding and knowledge of agile system development life cycle methodologies (such as SAFe, rapid prototyping, incremental, synchronize and stabilize, and DevOps)

Knowledge of different modeling languages

Understanding of IT standards and controls

Excellent analytical, planning, organizational and technical skills

Excellent written and verbal communication skills

Ability to work with developers in an outsourced environment

Competencies

Organizationally savvy, with the ability to navigate organizational politics.

Skilled at influencing, guiding and facilitating stakeholders and peers with decision making.

Ability to articulate new ideas and concepts to technical and nontechnical audiences

Ability to understand the long-term (“big picture”) and short-term perspectives of situations

Ability to translate future-state business capabilities and requirements into solution architecture requirements

Ability to propose and estimate the financial impact of solution architecture alternatives

Ability to work creatively and analytically to solve business problems and propose solutions

Ability to quickly comprehend the functions and capabilities of new technologies

Ability to work effectively in a team environment and lead cross-functional teams

Ability to negotiate and resolve conflicts

Characteristics

Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.

Technology neutral: remains unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences

Displays intellectual curiosity and integrity

Motivated and driven by achieving long-term business outcomes

WHY WORK WITH US

Our store and office employment opportunities offer you quick career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here’s some of the exciting perks we offer:

Complete benefits packages (medical, dental, etc.);

Possibility of enrolling in a pension plan with employer contributions or a stock purchase plan;

Employee discounts in stores and with multiple of our partners;

Paid time off plan including vacation, sick days and personal days;

Work in a collaborative, dynamic and high performing team;

Learning opportunities to develop new skills and to evolve professionally in a fast-growing company;

Hybrid work.

INTERESTED?

Send us your resume by applying to the position on our career site:

Internal candidate? Apply via Workday.

Couche-Tard/Circle K places great importance on diversity in the workplace and is committed to the principle of employment equity by encouraging applications from designated groups, i.e.: women, Aboriginal people, people with disabilities and visible minorities.

We thank all applicants for their interest in this position; only those selected will be contacted.

#LI-KK1

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu’employeur qui s’engage à respecter l’équité en matière d’emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

Expected salary:

Location: Toronto, ON

Job date: Wed, 19 Oct 2022 23:07:40 GMT

Apply for the job now!