Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Sat, 28 Jun 2025 07:22:46 GMT

Job description:

Job Title: Educational Program Coordinator

Job Description:

We are seeking a motivated and dynamic Educational Program Coordinator to join our team. This role is essential in managing a diverse range of educational credentials, including college degrees, high school completion programs, English-language learning, and digital literacy initiatives. The ideal candidate will be dedicated to enhancing the quality of our educational offerings while ensuring exceptional customer service and maximizing profitability.

Key Responsibilities:

• Program Development: Design, implement, and evaluate educational programs that cater to various learning needs and backgrounds.
• Marketing Strategy: Develop and execute marketing strategies to promote educational services, ensuring alignment with organizational goals and maximizing participant enrollment.
• Quality Assurance: Monitor program quality and effectiveness, making necessary adjustments to improve outcomes and customer satisfaction.
• Curriculum Oversight: Collaborate with instructors to create and maintain engaging curriculum materials that meet industry standards and learner needs.
• Interview and Hire Staff: Conduct interviews and oversee the recruitment process to build a team of qualified educators and support staff.
• Training and Development: Facilitate training sessions for staff, equipping them with the necessary skills to deliver outstanding educational experiences.
• Supervision and Support: Provide ongoing supervision and support to educators, fostering a positive and productive work environment.
• Customer Service Excellence: Ensure outstanding service delivery to all participants, addressing concerns and feedback promptly and effectively.

Qualifications:

• Bachelor’s degree in Education, Business, or a related field; Master’s degree preferred.
• Experience in educational program management and marketing.
• Strong understanding of various educational credentials and certifications.
• Excellent interpersonal and communication skills.
• Proven leadership abilities with a focus on team development.

If you are passionate about education and have a knack for marketing and customer service, we encourage you to apply and join our mission to empower learners and maximize our impact in the community.