Company: Capgemini

Location: Orlando, FL

Expected salary:

Job date: Thu, 30 Oct 2025 08:10:34 GMT

Job description:

Job Title: Digital Transformation Strategist

Job Description:

We are seeking a dynamic and innovative Digital Transformation Strategist to lead our initiatives in reshaping our data and insights strategy. This individual will be pivotal in enhancing customer experience, driving operational efficiency, and boosting commercial performance across both physical and digital touchpoints.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive digital transformation strategy that integrates data analytics to improve customer experience and drive business outcomes.

• Data Insights: Analyze data trends and insights to inform decisions, optimize processes, and identify new opportunities for growth across all customer interaction channels.

• Collaboration: Work closely with cross-functional teams including IT, marketing, and operations to ensure alignment on digital initiatives and enhance overall operational efficiency.

• Performance Metrics: Establish KPIs to measure the success of digital transformation initiatives and continuously refine strategies based on performance data.

• Stakeholder Engagement: Act as the primary liaison between stakeholders to communicate the vision, progress, and impact of digital transformation efforts.

• Innovation: Stay abreast of industry trends and emerging technologies to identify potential disruptions and opportunities in the digital landscape.

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field; advanced degree preferred.
• Proven experience in digital transformation, data strategy, or a related area.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Join us to be at the forefront of our digital transformation journey, where your insights and leadership will directly influence the customer experience and our commercial success!