Company: ACTO

Location: Toronto, ON

Expected salary:

Job date: Sun, 07 Sep 2025 02:28:49 GMT

Job description: Job Type: Full-time, contractJob Location: Hybrid, Greater Toronto AreaAbout us:ACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that improves field and HCP interactions with unified agentic AI. ACTO helps Sales, Marketing, and Medical teams improve customer engagement and brand performance by turning field professionals into “Masters of the Message” that engage HCPs and their support teams with authority and impact. ACTO partners with biopharma companies to ensure field professionals are always competent, confident, and credible, delivering the right message to HCPs, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness. As a validated platform compliant with FDA 21 CFR Part 11 and SOC 2 Type II certified, ACTO is the trusted partner for intelligent field excellence in the life sciences industry. For more information, visit .Role Summary:In this role, you’ll work directly with our VP of Partnerships and ACTOverse, to execute key tactical functions that drive momentum across partner engagements, interdepartmental communication and initiatives, and strategic growth.In this role, you will be responsible for:Support for Strategic Initiatives

• Track and follow up on action items, communications, and deliverables tied to Partnerships
• Manage the logistics and prep materials for partner onboarding, internal strategy discussions, and cross-functional check-ins
• Optimize documentation, SOPs, and processes for strategic projects

Partner Onboarding & Enablement

• Coordinate onboarding tasks for new partners, including internal handoffs, content delivery, certification and alignment across teams (Sales, Customer Success, Marketing)
• Serve as a point of contact to ensure partner needs are being met and that onboarding timelines stay on trackManage partner domains and communications with Services team

Interdepartmental Coordination

• Liaise with key stakeholders across Marketing, Sales, and Customer Success to coordinate and facilitate intro meetings
• Facilitate internal follow-through on joint initiatives across departments and teams
• Help drive clarity and consistency in cross-functional communications and status updates

Research & Operational Support

• Conduct background research on prospective partners, market trends, and new opportunities
• Assist with prep work for presentations, partner pitches, and ACTOverse initiatives
• Keep ACTOverse documentation, dashboards, and collaboration spaces organized and up to date

To be successful in this role, you’ll need:

• 1-2 years of experience in a coordination, administrative, project support, or operational role
• Exceptional organizational skills and attention to detail; ability to manage multiple priorities
• Strong written and verbal communication skills
• Comfortable working across departments and navigating ambiguity
• Proactive mindset and moving with intention and urgency with high EQ
• Proficient in Google Workspace

Bonus points if you have:

• Experience in partnerships, enablement, or customer success in a tech or SaaS environment
• Familiarity with life sciences, healthcare, or digital health industries
• Experience working at a startup

What you’ll enjoy about ACTO:

• Industry leading, multiple award-winning technology
• Competitive compensation package
• Being part of a mission driven organization with the ability to drive solutions that focus on improving patient outcomes
• Results-driven and collaborative culture
• Remote work with opportunities for in-person collaboration
• Company MacBook
• Participation in group benefits plan

At ACTO we believe diverse and inclusive teams perform better. We are an equal opportunity employer and are committed to working with applicants requesting accommodations during our interview process.We may use AI-powered tools during parts of our hiring process to help review applications and support candidate communication. These tools are designed to assist our team, but all final hiring decisions are made by human recruiters and hiring managers. If you have any questions or concerns about this process, please let us know.We thank everyone for their interest in ACTO, only those applicants that have been selected for an interview will be contacted.

Job Summary:

ACTO, an Intelligent Field Excellence platform for life sciences, is hiring for a full-time contract position in the Greater Toronto Area, offering a hybrid work environment. The role involves working closely with the VP of Partnerships to boost partner engagement, interdepartmental communication, and strategic growth.

Key Responsibilities:

• Support Strategic Initiatives: Track action items, manage logistics for partner onboarding, and optimize documentation processes.

• Partner Onboarding & Enablement: Coordinate onboarding for new partners, serve as a point of contact to meet partner needs, and manage communications with the Services team.

• Interdepartmental Coordination: Collaborate with stakeholders in Marketing, Sales, and Customer Success to facilitate meetings and ensure consistency in communications.

• Research & Operational Support: Conduct background research, assist in preparing presentations, and maintain organized documentation for ACTOverse.

Qualifications:

• 1-2 years of experience in a coordination or project support role.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and navigate ambiguity.
• Proficiency in Google Workspace.

Preferred Qualifications:

• Experience in partnerships or customer success in a tech/SaaS environment.
• Familiarity with life sciences or digital health.
• Startup experience.

Benefits:

• Competitive compensation, remote work options, company MacBook, group benefits plan.
• Collaborative culture focusing on improving patient outcomes and diverse teams.

Application Process:
ACTO is an equal opportunity employer and encourages applicants to reach out for accommodations during the interview process. AI tools may be used in the hiring process, but final decisions are made by humans. Only selected applicants will be contacted for interviews.