Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 12 Dec 2024 02:37:42 GMT

Job description: The Marketing Supervisor-CC oversees the Call Center Marketing department, responsible for training, staffing, and daily supervision of team members. They provide coaching and counseling to ensure the team meets marketing goals and maintains high levels of customer satisfaction. The supervisor also monitors performance metrics, identifies areas for improvement, and implements strategies to optimize marketing strategies and campaigns. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of marketing principles.